Health Insurance

Cost share waivers for any in-network covered medical or behavioral health services telemedicine visit for Aetna Student Health Insurance Plans are extended until Sunday, Jan. 31, 2021.

Individuals participating in the Aetna Student Health Insurance Plan may receive non-emergency health care 24-hours a day with Teladoc services. As a reminder, if you are experiencing a life-threatening emergency or you are in immediate danger, call 911.

Within minutes, through a mobile device or video consultation, Teladoc connects individuals to a licensed physician. Additionally, through varying hours, therapists and dermatologists are available. Please explore Teladoc.com/Aetna for complete details.

• After Sunday, Jan. 31, 2021, consultations will be subject to a $25 co-pay and deductibles may apply.
• Prescriptions are sent to a pharmacy of choice.
• Teladoc consultations may be for allergies, cold/flu, counseling, dermatology and more.
• With consent, Teladoc may send results to your primary care physician.

Accessing Teladoc

• Call 1.855.Teladoc (835.2362).
• Download the Teladoc mobile app from Google Play or the Apple App Store.
• Visit Teladoc.com/Aetna.

Aetna contracts with Teladoc to provide credentialed telemedicine services within the United States. If outside of the United States, individuals may find a health care provider who offers telemedicine and services may be covered by Aetna. Students are encouraged to contact Aetna to confirm coverage details. Aetna may be contacted by calling 1.855.835.2362 or by logging in to your Teladoc account.

Information about the 2020-2021 Student Health Insurance Plan and the Myslice enroll/waive form will available on or before Monday, June 1, 2020.
Students must enroll or waive the student Health Insurance plan by Monday, Sept. 21, 2020.

The Syracuse University Student Health Insurance Plan is currently insured and administered by Aetna Student Health. The 2019-2020 Student Health Insurance Plan offers a platinum-rated plan that features comprehensive health insurance coverage. Access the Syracuse University Plan Highlight Sheet for a brief summary. The full 2019-2020 Plan Design and Benefits Summary will be available later this summer.

The annual rate for 2019-2020 is anticipated to be $1,730 (pending New York State approval), which includes a $45 administrative fee. The administrative fee covers expenses incurred to ensure compliance with the health insurance requirement, to manage the enrollment process and to provide dedicated, on-campus support to students enrolled in the Student Health Insurance Plan.

• The premium rate for fall-only coverage is $749.
• The premium rate for spring-only coverage is $1,026.

The coverage dates for the 2019-2020 year are as follows:

• 2019-2020 Academic Year: Thursday, August 1, 2019 – Friday, July 31, 2020
• Fall 2019 Only: Thursday, August 1, 2019 – Tuesday, December 31, 2019
• Spring 2020 Only: Wednesday, January 1, 2020 – Friday, July 31, 2020

To prevent a lapse in coverage and/or have active coverage by Wednesday, Jan. 1, 2020, proactively enroll into the Student Health Insurance Plan by Monday, Dec. 23, 2019.

• Log into MySlice with your SU NetID and password
• Under the ‘Student Services’ section, find the ‘Student Health Insurance’ header and click the 'Health Insurance Enroll/Waive' option.
• Click ‘Enroll.’
• Complete the enrollment form and click ‘Submit.’

Within 10 business days, insurance cards will be available on the Aetna Student Health site.

Some students may already have access to qualifying health insurance coverage. To waive the Student Health Insurance Plan, students must provide proof of qualifying coverage through the MySlice waiver form.

The deadline to waive is Monday, Feb. 3, 2020. After Monday, Feb. 3, 2020, only prorated refunds will be available.

Qualifying coverage is defined as follows: Link

• Provided by a U.S.-based insurer*
• Covers emergency and non-emergency services in the Syracuse area
• Compliant with all aspects of the Affordable Care Act (ACA)

Please note, most New York State Essential Plan tiers do not meet our requirements. Please email the Student Health Insurance Office if you have questions.

Insurance carriers or their subsidiaries outside the 50 U.S. states or coverage by foreign National Health Services programs are not acceptable under this criterion. Some of these plans may advertise that they are ACA-compliant and provide a U.S. address; however, many are not filed and approved in the U.S., which is required to be accepted as alternate qualifying coverage.

If you are currently enrolled in an out-of-New York State or New York City Medicaid plan, please email the Student Health Insurance Office.

Qualifying Coverage Considerations Link

Here are some required standards:

• Carrier is licensed to do business in the U.S., has a U.S. phone number, and a U.S. claims payment office.
• Does not have waiting periods prior to providing coverage for pre-existing conditions.
• Does not have exclusions for mental health disorders, pre-existing conditions, pregnancy and pregnancy-related treatment, and drug and alcohol-related conditions.
• Coverage is duration of the academic year or until the academic program end.
• Unlimited yearly and unlimited maximum benefit.

Graduate students with a University appointment as a graduate, teaching or research assistant (GA/RA/TA) working 10 hours or more per week or as a fellow, are eligible to enroll into Syracuse University’s subsidized health insurance plan administered by Aetna Student Health and the graduate student dental and vision plans.

The health insurance plan offers Graduate Assistants (GA)/Research Assistant (RA)/ Teaching Assistant (TA) and fellows platinum-level coverage and benefits at significantly lower premium costs than previous health insurance options.

Details on the features of the graduate student dental and vision plans will be available soon. To enroll in dental/vision coverage, log into MySlice. Under the ‘Student Services’ section, find ‘Student Health Insurance’ and click the ‘Dental/Vision Enroll-Optional’ link.

Please note, the subsidized rates will be reflected on your Bursar account after the enrollment period ends. You can refer to your fellowship or assistantship handbook for additional details and subsidized rates.

For questions about your assistantship or fellowship award, please contact your department. For additional information on the Student Health Insurance Plan, please email or call 315.443.9019.

The health and well-being of your student is our priority. Through the Student Health Insurance Plan, eligible students have access to quality health insurance coverage that covers them for emergency and non-emergency services in the Syracuse area. If your student is uninsured or underinsured, they can enroll in the Student Health Insurance Plan through MySlice.

We encourage you to review your current health insurance plan to identify what best fits your student’s and family’s needs. If your student is currently covered by your health insurance plan and the plan is considered qualifying coverage, your student may waive the Student Health Insurance Plan if desired.

Students may share their MySlice access with parents and guardians to grant them permission to provide proof of qualifying health insurance or to enroll in the Student Health Insurance Plan. For more information, visit the Sharing MySlice Access page. You can also complete the enrollment or waiver process with your student and take the opportunity to engage in discussion about health insurance coverage and wellness.

Full-time, matriculated graduate and law students are eligible for the graduate student dental and vision insurance plans. Eligible students who want to enroll into the optional Graduate Student Vision and Dental Plans must do so by Monday, Feb. 3, 2020.

The 2019-20 plans' features are detailed in the following highlight summaries:

• Dental High/Comprehensive Plan Highlights (PDF)
• Dental High/Comprehensive Plan Highlights (Text-Only)
• Dental Low/Preventative Plan Highlights (PDF)
• Dental Low/Preventative Plan Highlights (Text-Only)
• Vision Plan Highlights (PDF)
• Vision Plan Highlights (Text-Only)

Pricing information is as follows:

2019-20 Dental Preventative Low Plan (Monthly Rates)

• Grad/law student only - $17.35
• Grad/law student and spouse/partner - $29.44
• Grad/law student and child(ren) - $32.10
• Grad/law student, spouse/partner and child(ren) -$47.15

2019-20 Dental Comprehensive High Plan (Monthly Rates)

• Grad/law student only - $37.50
• Grad/law student and spouse/partner - $74.94
• Grad/law student and child(ren) - $74.13
• Grad/law student, spouse/partner and child(ren) -$110.61

2019-20 Vision (Monthly Rates)

• Grad/law student only - $5.72
• Grad/law student and spouse/partner - $11.44
• Grad/law student and child(ren) - $12.40
• Grad/law student, spouse/partner and child(ren) -$19.84

To enroll in the graduate student dental and/or vision plans:

• Log into MySlice with your SU Net ID and password
• Under the Student Services section, click the 'Vision/Dental Enroll-Optional' link listed under Student Health Insurance
• Review the enrollment information page
• If you would like to enroll in either or both plans, click the 'Enroll' button
• Complete the enrollment form and click the 'Submit' button

Unexpected health care expenses can jeopardize a student’s financial stability or create barriers toward completing a degree. While all students can receive primary care through the Barnes Center at The Arch, services needed beyond primary care, such as hospitalization, pregnancy, surgery, or specialty care, are performed off-campus. Health insurance provides students and families with the reassurance that they are prepared for any medical situation.

The health and wellness fee is a mandatory fee for full-time undergraduate students, law students registered for 12 credits or more, and graduate students registered for 9 credits or more as part of the cost of attendance. This fee covers services and programs provided by the Barnes Center at The Arch, including Counseling, Health Care and Health Promotion, as well as Student Assistance.

Health insurance helps to offset costs of services not covered by the health and wellness fee, such as lab fees and medications. Insurance provides students with access to medical services beyond the Barnes Center at The Arch, including hospitalization, surgery, and special services.

All full-time, matriculated undergraduate, graduate, and law students need to demonstrate proof of qualifying coverage. These students are also eligible to enroll in the Syracuse University Student Health Insurance Plan.

Students within traditionally online programs are not eligible to enroll in or required to waive the Student Health Insurance Plan. Students temporarily transitioned to online instruction due to the suspension of residential instruction are required to enroll or waive the Student Health Insurance Plan.

Your enrollment status as of Monday, Sept. 16, 2019, will determine your eligibility. If you are full-time on that date, you will be eligible to purchase the insurance and are subject to the proof of qualifying health insurance requirement. If you are part-time on that date, you will be neither eligible nor subject to the requirement.

For those entering in spring 2020, your enrollment status as of Monday, Feb. 3, 2020 will determine your eligibility.

For new students entering in fall 2019, the deadline to enroll or waive the Student Health Insurance Plan is Monday, Sept. 16, 2019.

For new students entering in spring 2020, the deadline to enroll or waive the spring-only Student Health Insurance Plan is Monday, Feb. 3, 2020.

All full-time, matriculated Syracuse University students studying abroad must demonstrate proof of qualifying coverage. This includes students participating in the Los Angeles, Washington, D.C., and New York City semester programs.

Some domestic undergraduate students may be eligible for a Syracuse University grant to cover the SHIP premium.  In addition, some domestic and international students may be eligible for loans.

Undergraduate and graduate students need to submit, in writing, a request for consideration for assistance to the Office of Financial Aid and Scholarship Programs. Law students must complete the budget adjustment request form and send it to the College of Law Office of Financial Aid for consideration. Please note, domestic students must have a FAFSA form on file in order to be considered for grant or loan assistance.

Contact the Office of Financial Aid and Scholarship Programs by calling 315.443.1513, or College of Law Office of Financial Aid  by calling 315.443.1962 for more information, including additional requirements for grant or loan consideration.

As they are not health insurance plans, HealthShares and medical cost sharing plans do not meet the Student Health Insurance requirement. HealthShares and medical cost sharing plans do not guarantee payment of medical bills. For additional information, please contact the Student Health Insurance Office by calling 315.443.9019 or emailing healthinsurance@syr.edu.

The Student Health Insurance Plan is accepted at the Barnes Center at The Arch. Receiving care at the Barnes Center is one of the most cost-effective ways to use your SHIP.

The Barnes Center at The Arch health care team provides students with access to general health maintenance services, evaluation and treatment of common acute illnesses, ambulatory care, vaccinations, sexually transmitted diseases counseling and testing, women’s wellness care, nutrition counseling and medical transport, among other services.

All full-time, matriculated undergraduate, graduate and law students on campus are eligible to enroll in the Student Health Insurance Plan.

The Student Health Insurance Plan enrollment decision form is available on MySlice.

The deadline to enroll for annual or fall-only coverage is Monday, Sept. 16, 2019.

The deadline to enroll for spring-only coverage is Monday, Feb. 3, 2020.

Eligible students who enroll in the Student Health Insurance Plan may also enroll their legal dependent(s).

If you need to enroll dependents, please visit the Haylor, Freyer & Coon Dependent Enrollment site.

The 2019-2020 annual premium is $1,730.

The fall-only rate is $749.

The spring-only rate is $1,026.

Full plan details for the 2019-2020 Student Health Insurance Plan will be available later this summer.

For additional information, please contact the Student Health Insurance Office at 315.443.9019 or healthinsurance@syr.edu.

Please contact the Bursar’s Office at 315.443.2444 or bursar@syr.edu to discuss what payment arrangements may be available to you.

Students can print their ID card ten business days after enrolling in the Student Health Insurance Plan.

To do so:

1. Visit the Aetna website
2. Select Syracuse University in the school search box
3. Click ‘View your school’
4. Click ‘Print Your ID Card’ on the bottom menu
5. Enter in your SU student ID number and date of birth to view/print their card

Yes, the Student Health Insurance Plan covers you during semester breaks, summer vacation, and even if you’re traveling or studying abroad. You’ll be covered for the period for which you have paid the premium.

You can see any provider in Aetna’s national network and receive preferred benefits. To find a participating provider, use the DocFind tool on the Aetna Student Health website or call 1.866.746.6590. Remember, you are free to use a non-participating provider, but you will be responsible for paying a larger portion of the bill.

In addition to being covered for medical treatment and services, you will also be covered for Emergency Medical Evacuation, Repatriation of Remains, Security and Political Evacuation, Natural Disaster Evacuation and Travel Assistance Services through On Call International, the 24-hour worldwide assistance service. All services must be arranged for in advance and provided by On Call International. Any services not arranged by On Call International will not be considered for payment.

• When studying or traveling abroad, keep your Student Health Insurance ID card with you and take a copy of the brochure for reference.
• When outside of the United States, you will likely be asked to pay for your medical care first and will then need to seek reimbursement. Covered expenses will be reimbursed on an Out-of-Network basis.
• When you submit claims for reimbursement, you will need to have the itemized bill(s) translated into English and include a letter informing the claims administrator that you are seeking reimbursement for charges previously paid.
• Please ensure that your name, ID number, address (to receive your reimbursement check), and your school’s name are on the bill.

For more information about health insurance and participating in an SU Abroad program, visit the SU Abroad insurance webpage.

Full-time, matriculated students beginning classes in the month of July have the option to purchase coverage for the period of Thursday, July 1, through Wednesday, July 31, 2019, if desired. The deadline to purchase this coverage is Thursday, July 1, 2019.

To enroll in coverage, access the Haylor, Freyer & Coon, Inc. website. For additional questions or information, contact Haylor, Freyer & Coon, Inc. at 866.535.0456 or student@haylor.com.

Undergraduate students: please visit Haylor, Freyer & Coon’s dental insurance page for a quote and details on how to enroll in dental coverage.

Graduate students: complete the enrollment process for vision and/or dental plans on MySlice if you would like to enroll.

Please note, the Student Health Insurance Plan does cover pediatric routine dental and vision exams, and pediatric dental care services to enrolled members through age 18.

The administrative fee covers expenses incurred to ensure compliance with the health insurance requirement, to manage the enrollment process, and to provide dedicated, on-campus support to students enrolled in the Student Health Insurance Plan. Through the Student Health Insurance Office, students, parents and families have access to staff who are familiar with the plan and benefits, can address concerns, assist with enrollment, and answer questions. The staff also support education and communication efforts.