Emergency Services
If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.
Syracuse University Ambulance
- Call 315.443.4299.
- Call #78 using a cell phone.
Department of Public Safety
- Call 315.443.2224.
- Call #78 using a cell phone.
- Call 711 from a campus landline phone.
Barnes Center at The Arch
24-Hour Support | Call 315.443.8000
Syracuse University students experiencing a mental health crisis, seeking support for sexual assault or relationship violence, or needing urgent medical consultation can receive free confidential services 24 hours a day, seven days a week by calling 315.443.8000. Please note, routine consultations should hold until the next business day.
Emergency Services Information
If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.
Please note, Medical Transport is not a 24-hour service. When referred by the Barnes Center at The Arch health and wellness team, Medical Transportation (MTS) provides students transport to local doctor appointments and hospitals. Additionally, MTS provides transportation to and from student housing/classes when a student is temporarily disabled due to injury. Certain restrictions do apply, so please contact MTS for an explanation of the service. To contact Syracuse University Medical Transport, please call 315.443.4566.
If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.
Contact Community Services Hotline
- Phone number: 315.251.0600
- For more information, please visit the Contact Community Services website.
Crisis Text Line
- Phone number: Text “HOME” to 741741.
- For more information, please visit the Crisis Text Line website.
National Suicide Prevention Lifeline
- Phone number: 1.800.273.8255
- For more information, please visit the National Suicide Prevention Lifeline website.
Trans Lifeline
This peer support hotline is run by and for trans people. The lifeline is available 10-4 a.m. (EST). Volunteers may be available during off hours.
- Phone number: 1.877.565.8860
- For more information, please visit the Trans Lifeline website.
Trevor Project Hotline
The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.
- Phone number: 1.866.488.7386
- For more information, please visit the Trevor Project website.
Vera House
Through counseling, advocacy and providing shelter Vera House provides domestic abuse and sexual assault resources.
- Phone number: 315.468.3260 (24-Hour Crisis and Support Line)
If you are experiencing a life-threatening emergency or you are in immediate danger, call 911.
Alcohol and Other Substance Poisoning
- Roll the person on their side to help prevent from choking on vomit.
- Call for help.
- Syracuse University Ambulance: 315.443.4299, #78 from a cell phone, 711 from a campus landline phone.
- Department of Public Safety: 315.443.2224, #78 from a cell phone, 711 from a campus landline phone.
- Stay with the person.
Withdrawal
If you are experiencing withdrawal from a substance, it is important to be assessed for the need of medical services. Treatment centers create healthy environments for detoxification and withdrawal. There are local hospitals in Syracuse, NY, that can assist with withdrawal and detoxification.