Each year, all full-time, matriculated undergraduate, graduate and law students are required to demonstrate proof of qualifying health insurance coverage or enroll into the Student Health Insurance Plan. Students within traditionally online degree programs are not eligible to enroll in or waive the Student Health Insurance Plan. The Student Health Insurance Office is available to help answer any insurance related questions. For additional information, please email the Student Health Insurance Office or call 315.443.9019. The Student Health Insurance Office is located in 305 Barnes Center at The Arch.
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- Student Health Insurance Plan Details (Aetna)
- Instructions
- Dependents
- Graduate, Teaching and Research Assistants and Fellows
- Information for Parents and Families
- Questions
Student Health Insurance Plan Details (Aetna)
The 2024-2025 Student Health Insurance Plan Enroll/Waive Form is open.
Health Insurance Premium Rates
Please note, premium rates are anticipated and pending New York State approval. For additional information, please email the Student Health Insurance Office or call 315.443.9019.
2024-2025 Annual Rates
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- Student Only: $2,474
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- Spouse/Domestic Partner Only: $2,429
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- Child or Children Only: $2,429
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- Spouse/Partner and Children Only: $4,858
Fall 2024 Only Rates
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- Student Only: $1,060
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- Spouse/Domestic Partner Only: $1,015
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- Child or Children Only: $1,015
- Spouse/Partner and Children Only: $2,030
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Spring 2025 Only Rates
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- Student Only: $1,459
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- Spouse/Domestic Partner Only: $1,414
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- Child or Children Only: $1,414
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- Spouse/Partner and Children Only: $2,828
Administrative Fee
Rates include a $45 administrative fee. The administrative fee covers expenses incurred to ensure compliance with the health insurance requirement, to manage the enrollment process and to provide dedicated, on-campus support to students enrolled in the Student Health Insurance Plan.
Billing
Undergraduate, graduate and law student premiums are billed to students’ Bursar accounts.
Coverage Dates for 2024-2025
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- 2024-2025 Academic Year: Thursday, Aug. 1, 2024, through Thursday, July 31, 2025.
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- Fall 2024 Only: Thursday, Aug. 1, 2024, through Tuesday, Dec. 31, 2024.
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- Spring 2025 Only: Wednesday, Jan. 1, 2025, through Thursday, July 31, 2025.
Enroll or Waive Deadlines
Please note, dates are subject to change.
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- The annual 2024-2025 deadline to enroll or waive the Student Health Insurance Plan is Monday, Sept. 16, 2024.
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- The Fall 2024 only deadline to enroll or waive the Student Health Insurance Plan is Monday, Sept. 16, 2024.
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- The Spring 2025 only deadline to enroll or waive the Student Health Insurance Plan is Monday, Feb. 3, 2025.
Full-Time Status Deadline
Please note, dates are subject to change.
- To be eligible to enroll into the 2024-25 Student Health Insurance Plan, students must have full-time status by Monday, Sept. 16, 2024.
- To be eligible to enroll into the Fall 2024 only Student Health Insurance Plan, students must have full-time status by Monday, Sept. 16, 2024.
- To be eligible to enroll into the Spring 2025 only Student Health Insurance Plan, students must have full-time status by Monday, Feb. 3, 2025.
Prevent a Lapse in and/or Have Active Coverage
Please note, the following applies to students and dependents.
- 2024-2025: To prevent a lapse in coverage and/or have active coverage starting Thursday, Aug. 1, 2024, proactively enroll on MySlice by Monday, July 15, 2024.
- Fall 2024 Only: To prevent a lapse in coverage and/or have active coverage starting Thursday, Aug. 1, 2024, proactively enroll on MySlice by Monday, July 15, 2024.
- Spring 2025 Only: To prevent a lapse in coverage and/or have active coverage starting Wednesday, Jan. 1, 2025, proactively enroll on MySlice by Monday, Dec. 16, 2024.
Enrollment Eligibility
Each year, all full-time, matriculated undergraduate, graduate and law students are required to demonstrate proof of qualifying health insurance coverage or enroll into the Student Health Insurance Plan. Students within traditionally online degree programs are not eligible to enroll in or waive the Student Health Insurance Plan.
Waive Eligibility
Health insurance coverage and plans may change year-to-year. To be eligible to waive out of the Student Health Insurance Plan, your health insurance must meet the following criteria. For questions or more information, please email the Student Health Insurance Office or call 315.443.9019.
- Provided by a U.S.-based insurer. (Insurance carriers or their subsidiaries outside the 50 U.S. states or coverage by foreign National Health Services programs are not acceptable under this criterion. Some of these plans may advertise that they are Affordable Care Act (ACA) compliant and provide a U.S. address; however, many are not filed and approved in the U.S.; a requirement to be accepted as alternate qualifying coverage.)
- Covers emergency and non-emergency services in the Syracuse area.
- Compliant with all aspects of the Affordable Care Act (ACA).
Qualifying Coverage Standards
Qualifying coverage includes, but is not limited to:
- Carrier is licensed to do business in the U.S., has a U.S. phone number and a U.S. claims payment office.
- Does not have waiting periods prior to providing coverage for pre-existing conditions.
- Does not have exclusions for mental health disorders, pre-existing conditions, pregnancy and pregnancy-related treatment, and drug and alcohol-related conditions.
- Coverage is duration of the academic year or until the academic program ends.
- Unlimited yearly and unlimited maximum benefit.
- Must have applicable medical evacuation, repatriation and accidental death and dismemberment (AD&D) coverage.
If you are currently enrolled in an out-of-New York State or New York City Medicaid plan, please email the Student Health Insurance Office or call 315.443.9019. Please note, most New York State Essential Plan tiers do not meet requirements.
These standards are subject to change at the discretion of the University.
Student Health Insurance Plan Coverage
Visit the Aetna Resources for Members webpage for additional information, including the Syracuse University plan summary, estimate forms, travel assistance, health insurance card information and more. Please contact Aetna for assistance using documents.
Billing
- The anticipated/approved premium will remain on students’ Bursar accounts until an approved waiver is received prior to the enroll/waive deadline.
- Undergraduate and Law Students: June 2024 Bursar bills will reflect the premium charge unless an approved waiver is received by Friday, May 31, 2024.
No Action Taken
Please note, dates are subject to change. Eligible students must enroll or waive the 2024-2025 Student Health Insurance Plan by Monday, Sept. 16, 2024. Failure to take action or receive an approved waiver by Monday, Sept. 16, 2024, will result in automatic enrollment into the Student Health Insurance Plan and the anticipated premium fee of $2,474 (pending New York State approval) to remain on the student's Bursar account.
Additionally, this will result in a delay of active insurance coverage and access to insurance cards.
How do I get my health insurance card?
Please note, hard copy insurance cards will no longer be mailed. Access to print your 2024-2025 card(s) may not be available until 10 days after enrollment and on/after Thursday, Aug. 1, 2024.
Printing Your Insurance Card
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- Visit the Aetna website.
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- Select “Get your ID card.”
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- Under “Student ID,” enter the first nine digits of your SUID.
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- Under “Date of Birth,” enter your birthday.
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- When complete, select “Submit.”
Instructions
Enroll (Student Health Insurance Plan)
Please note, the following is subject to the enroll/waive deadline.
- Students are asked to navigate to MySlice and use their SU email and password to log in. (Students will be prompted to complete Microsoft’s Multi-Factor Authentication in advance of accessing MySlice.)
- Once in MySlice, select “Student Resources” and then select “Student Insurance.”
- On the Student Insurance Overview page, near “Health Insurance – Enroll/Waive (Required),” select “Enroll/Waive.”
- Please complete the enrollment form. This will request student enrollment into the Student Health Insurance Plan.
- Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
- It will take up to 10 business days for Aetna to process the enrollment request.
Waive (Student Health Insurance Plan)
Please note, the following is subject to the enroll/waive deadline.
- Students are asked to navigate to MySlice and use their Syracuse University email and password to log in. (Students will be prompted to complete Microsoft’s Multi-Factor Authentication in advance of accessing MySlice.)
- Once in MySlice, select “Student Resources” and then select “Student Insurance.”
- On the Student Insurance Overview page, near “Health Insurance – Enroll/Waive (Required),” select “Enroll/Waive.”
- Please complete the waiver form. This will request a student be waived out of the Student Health Insurance Plan. Students must demonstrate proof of qualifying health insurance coverage within this form.
- Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
- The waiver process may take up to 7-10 business days. Following, students will receive an email (i.e. @syr.edu) confirming the waiver has been approved or that the waiver has been denied.
Parent/Family Access (Student Health Insurance Plan)
Annually, students may share their MySlice access with parents and guardians to complete the Student Health Insurance Plan enroll/waive form on their behalf. Explore instructions on the Sharing MySlice Access webpage.
Additionally, parents and guardians may complete the Student Health Insurance Plan enroll/waive form with their student and take the opportunity to engage in discussion about health insurance coverage and wellness.
Enroll in Optional Dental and Vision Plans (Not available for undergraduate students.)
Please note, the following is subject to the enroll/waive deadline.
Eligible, full-time, matriculated graduate and law students can enroll into the optional Vision and/or Dental Plans, administered by First Reliance Standard. Students within traditionally online degree programs are not eligible to enroll.
- Students are asked to navigate to MySlice and use their Syracuse University email and password to log in. (Students will be prompted to complete Microsoft’s Multi-Factor Authentication in advance of accessing MySlice.)
- Once in MySlice, select “Student Resources” and then select “Student Insurance.”
- On the Student Insurance Overview page, near “Vision/Dental Insurance – (Optional),” select “Enroll.”
- Please complete the enrollment form. This will request a student be enrolled into optional Vision and/or Dental Plans. Students must demonstrate proof of qualifying health insurance coverage within this form.
- Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
- Following enrollment, students will receive emails (i.e. @syr.edu) with instructions for completing payment and accessing insurance cards.
Enrolling Dependents
Please note, the following is subject to the enroll/waive deadline.
Eligible students who enroll into the Student Health Insurance Plan and/or the optional Graduate Student Dental and Vision Plans may also enroll their legal dependent(s).
- Students are asked to navigate to MySlice and use their Syracuse University email and password to log in. (Students will be prompted to complete Microsoft’s Multi-Factor Authentication in advance of accessing MySlice.)
- Once in MySlice, select “Student Resources” and then select “Student Insurance.”
- On the Student Insurance Overview page, students must first enroll into the Student Health Insurance Plan and/or the optional Graduate Student Dental and Vision Plan.
- Then under “Insurance for Dependents,” navigate to “Dependent Insurance – (Optional)” and select “Eligible.”
- Please complete the enrollment form. This will request enrollment for students’ legal dependent(s) into the optional Dependent Insurance coverage at additional premiums.
- Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
- Following enrollment, students will receive emails (i.e. @syr.edu) with instructions for completing payment and accessing insurance cards.
Request Refund and Termination of Insurance (Student Health Insurance Plan)
Students enrolled in the Student Health Insurance Plan, insured and administered by Aetna Student Health, may request a termination of coverage with proof of alternate active and qualifying health insurance.
- Students are asked to navigate to MySlice and use their Syracuse University email and password to log in. (Students will be prompted to complete Microsoft’s Multi-Factor Authentication in advance of accessing MySlice.)
- Once in MySlice, select “Student Resources” and then select “Student Insurance.”
- On the Student Insurance Overview page, near “Health Insurance – Enroll/Waive (Required),” select “View.”
- Select “Request to Terminate Student Health Coverage” to complete the Request Refund and Terminate Insurance Coverage Form.
- Once successfully submitted, students will receive a confirmation email (i.e. @syr.edu).
- The request to terminate student health coverage may take up to 10 business days to process. Refunds are granted to those who submit documentation of qualifying coverage and are provided on a prorated, prospective basis. Approved amounts are calculated starting the final day of the month requested and posted to the Bursar account within a few business days.
Submit Additional Documentation
For additional information, please email the Student Health Insurance Office or call 315.443.9019.
Providing Supporting Documentation
For additional information, please email the Student Health Insurance Office or call 315.443.9019.
Providing Proof of a Qualifying Life Event
Students can Petition to Enroll (PTE) if a change in coverage or qualifying life event (QLE) occurs. For no lapse in coverage to occur, PTE and documentation (proof) must be submitted within 30 days from QLE date. Examples of a QLE include the following.
- Change in marital status.
- Loss of employment.
- Loss of insurance coverage.
- Turning age 26.
Dependent Petition to Enroll (PTE)
Please note, dependent PTE is not available through MySlice. Please email the Student Health Insurance Office or call 315.443.9019 to process dependent PTE.
Student Petition to Enroll (PTE)
Please note, official documentation of the QLE must be uploaded at time of request.
- Students are asked to navigate to MySlice and use their Syracuse University email and password to log in. (Students will be prompted to complete Microsoft’s Multi-Factor Authentication in advance of accessing MySlice.)
- Once in MySlice, select “Student Resources” and then select “Student Insurance.”
- On the Student Insurance Overview page, near “Health Insurance – Enroll/Waive (Required),” select “View.”
- Then select “Petition to Enroll – ANNUAL” to complete the Student Health Insurance Plan enrollment form and to provide official documentation of the QLE.
- Once successfully submitted, you will receive an email confirmation (i.e. @syr.edu).
Petition to Enroll (PTE) Processing
Please note, PTE may take up to five business days to process. Once approved, the prorated enrollment charge is billed to the student’s Bursar account. Following, it may take up to 10 business days for Aetna to process the enrollment request. Once complete, students may print their insurance card.
Diploma Request
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- Students are asked to navigate to MySlice and use their Syracuse University email and password to log in. (Students will be prompted to complete Microsoft’s Multi-Factor Authentication in advance of accessing MySlice.)
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- Once in MySlice, select “Student Resources.”
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- Then select “Academics” and on the left, select “Diploma Request.”
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- At this time, specify the term (e.g. fall, spring, summer) and provide requested information (e.g. mailing address).
Proof of Qualifying Health Insurance Coverage
Please review Waive Eligibility for more information. For questions, please email the Student Health Insurance Office or call 315.443.9019.
Graduate, Teaching and Research Assistants and Fellows
Optional Graduate Student Dental and Vision Plans
Full-time, matriculated graduate and law students are eligible for the graduate student dental and vision insurance plans. Eligible students who want to enroll into the optional Graduate Student Vision and Dental Plans must do so by the enrollment deadline.
Enrollment Qualifications
Graduate students with a University appointment as a graduate, teaching or research assistant (GA/TA/RA) working 10 hours or more per week or as a fellow, are eligible to enroll into Syracuse University’s subsidized health insurance plan administered by Aetna Student Health and the graduate student dental and vision plans.
Coverage Dates 2024-2025
- 2024-2025 Academic Year: Thursday, Aug. 1, 2024, through Thursday, July 31, 2025.
- Fall 2024 Only: Thursday, Aug. 1, 2024, through Tuesday, Dec. 31, 2024.
- Spring 2025 Only: Wednesday, Jan. 1, 2025, through Thursday, July 31, 2025.
Enroll or Waive Deadlines
Please note, only newly matriculated full-time graduate, teaching and research assistants, and Fellows are eligible to enroll. Dates are subject to change.
- The annual 2024-2025 deadline to enroll or waive the Student Health Insurance Plan is Monday, Sept. 16, 2024.
- The Fall 2024 only deadline to enroll or waive the Student Health Insurance Plan is Monday, Sept. 16, 2024.
- The Spring 2025 only deadline to enroll or waive the Student Health Insurance Plan is Monday, Feb. 3, 2025.
Billing
Please note, the subsidized rates will be reflected on students' Bursar accounts after the enrollment period ends. Students may refer to their fellowship or assistantship handbook for additional details and subsidized rates.
Refunds
Please note, the Optional Graduate Student Dental and Vision Plans are not eligible for refunds.
Dental Premium Rates (Not available for undergraduate students.)
Dental Comprehensive High Insurance Plan
2024-2025 Annual Rates
- Student Only: $503.04
- Spouse/Domestic Partner Only: $502.56
- Child or Children Only: $491.52
- Spouse/Partner and Children Only: $981.12
Spring 2025 Only Rates
- Student Only: $293.44
- Spouse/Domestic Partner Only: $293.16
- Child or Children Only: $286.72
- Spouse/Partner and Child(ren) Only: $572.32
Dental Preventive Low Insurance Plan
2024-2025 Annual Rates
- Student Only: $232.80
- Spouse/Domestic Partner Only: $162.72
- Child or Children Only: $198.24
- Spouse/Partner and Child(ren) Only: $399.84
Spring 2025 Only Rates
- Student Only: $135.80
- Spouse/Domestic Partner Only: $94.92
- Child or Children Only: $115.64
- Spouse/Partner and Child(ren) Only: $233.24
Vision Premium Rates (Not available for undergraduate students.)
2024-2025 Annual Rates
- Student Only: $84.48
- Spouse/Domestic Partner Only: $84.48
- Child or Children Only: $98.40
- Spouse/Partner and Child(ren) Only: $207.84
Spring 2025 Only Rates
- Student Only: $49.28
- Spouse/Domestic Partner Only: $49.28
- Child or Children Only: $57.40
- Spouse/Partner and Child(ren) Only: $121.24
Vision/Dental Coverage
For additional information, please email the Student Health Insurance Office or call 315.443.9019.
How do I get my dental/vision insurance card? (Not available for undergraduate students.)
Please note, hard copy insurance cards will no longer be mailed. Access to print your 2024-2025 card(s) may not be available until 10 days after enrollment and on/after Thursday, Aug. 1, 2024.
Printing Your Insurance Card(s)
- Visit the First Reliance Standard website.
- Then under “Member Services” select "(In New York, please go here.) ." Please note, this includes students residing outside of New York State. Your Member I.D. is the first nine digits of your SUID.
- Using the main navigation bar, select “Dental.” Then select “ID Card.”
Dependents
What does the Student Health Insurance Plan cover for dependents?
Please note, the Student Health Insurance Plan does cover pediatric routine dental and vision exams, and pediatric dental care services to enrolled members through age 18.
What does the Vision/Dental Plan cover for dependents?
For the Vision and Dental coverage highlight sheets, please email the Student Health Insurance Office or call 315.443.9019.
Dependent Children Timelines
- Coverage until day in which they turn 19 years of age.
- If a full time student, coverage extends until the day in which they turn 26 years of age.
Information for Parents and Families
Reviewing Coverage
We encourage you to review your current health insurance plan to identify what best fits your student’s and family’s needs. If your student is currently covered by your health insurance plan and the plan is considered qualifying coverage, your student may waive the Student Health Insurance Plan if desired.
Parent/Family Student Health Insurance Plan Access
Annually, students may share their MySlice access with parents and guardians to complete the Student Health Insurance Plan enroll/waive form on their behalf. Explore instructions on the Sharing MySlice Access webpage.
Additionally, parents and guardians may complete the Student Health Insurance Plan enroll/waive form with their student and take the opportunity to engage in discussion about health insurance coverage and wellness.
Questions
The Student Health Insurance Office is available to help answer any insurance related questions. For additional information, please email the Student Health Insurance Office or call 315.443.9019. The Student Health Insurance Office is located in 305 Barnes Center at The Arch.
Assistantship or Fellowship Award
For questions about your assistantship or fellowship award, please contact your department. For additional information, please email the Student Health Insurance Office or call 315.443.9019.
Does the Student Health Insurance Plan cover me when I am off campus, in my hometown, traveling or studying abroad?
Yes, the Student Health Insurance Plan covers you during semester breaks, summer vacation, and even if you’re traveling or studying abroad. You’ll be covered for the period for which you have paid the premium.
You can see any provider in Aetna’s national network and receive preferred benefits. To find a participating provider, use the DocFind tool on the Aetna Student Health website or call 1.866.381.1529. Remember, you are free to use a non-participating provider, but you will be responsible for paying a larger portion of the bill.
In addition to being covered for medical treatment and services, you will also be covered for Emergency Medical Evacuation, Repatriation of Remains, Security and Political Evacuation, Natural Disaster Evacuation and Travel Assistance Services through On Call International, the 24-hour worldwide assistance service. All services must be arranged for in advance and provided by On Call International. Any services not arranged by On Call International will not be considered for payment.
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- When studying or traveling abroad, keep your Student Health Insurance ID card with you and take a copy of the brochure for reference.
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- When outside of the United States, you will likely be asked to pay for your medical care first and will then need to seek reimbursement. Covered expenses will be reimbursed on an Out-of-Network basis.
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- When you submit claims for reimbursement, you will need to have the itemized bill(s) translated into English and include a letter informing the claims administrator that you are seeking reimbursement for charges previously paid.
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- Please ensure that your name, ID number, address (to receive your reimbursement check) and your school’s name are on the bill.
For more information about health insurance and participating in a Syracuse Abroad program, visit the Syracuse Abroad insurance webpage.
Do HealthShares and medical cost sharing plans meet the insurance requirement?
As they are not health insurance plans, HealthShares and medical cost sharing plans do not meet the Student Health Insurance requirement. HealthShares and medical cost sharing plans do not guarantee payment of medical bills. For additional information, please email the Student Health Insurance Office or call 315.443.9019.
How do I know if my alternate health insurance will be accepted as qualifying coverage?
Qualifying coverage is defined as follows:
- Provided by a U.S.-based insurer*
- Covers emergency and non-emergency services in the Syracuse area
- Compliant with all aspects of the Affordable Care Act (ACA)
Please note, most New York State Essential Plan tiers do not meet our requirements. Please email the Student Health Insurance Office if you have questions.
*Insurance carriers or their subsidiaries outside the 50 U.S. states or coverage by foreign National Health Services programs are not acceptable under this criterion. Some of these plans may advertise that they are ACA-compliant and provide a U.S. address; however, many are not filed and approved in the U.S., which is required to be accepted as alternate qualifying coverage.
If you are currently enrolled in an out-of-New York State or New York City Medicaid plan, please email the Student Health Insurance Office or call 315.443.9019.
Qualifying coverage standards include, but are not limited to:
- Carrier is licensed to do business in the U.S., has a U.S. phone number and a U.S. claims payment office.
- Does not have waiting periods prior to providing coverage for pre-existing conditions.
- Does not have exclusions for mental health disorders, pre-existing conditions, pregnancy and pregnancy-related treatment, and drug and alcohol-related conditions.
- Coverage is duration of the academic year or until the academic program ends.
- Unlimited yearly and unlimited maximum benefit.
- Must have applicable medical evacuation, repatriation and accidental death and dismemberment (AD&D) coverage.
The standards are subject to change at the discretion of the University.
I have reviewed the materials on the website, but I still have questions. Who can I contact?
Please email the Student Health Insurance Office or call 315.443.9019.
I pay the health and wellness fee on my bill each year, how is health insurance different?
The health and wellness fee is a mandatory fee for full-time undergraduate students, law students registered for 12 credits or more, and graduate students registered for nine credits or more as part of the cost of attendance. This fee covers services and programs provided by the Barnes Center at The Arch, including Counseling, Health Care and Health Promotion, as well as Student Assistance.
Health insurance helps to offset costs of services not covered by the health and wellness fee, such as lab fees and medications. Insurance provides students with access to medical services beyond the Barnes Center at The Arch, including hospitalization, surgery and special services.
I waived out of the Student Health Insurance Plan, does that mean my current health insurance is accepted on campus?
The Barnes Center at The Arch provides Health Care and Counseling services to eligible students on the Syracuse University campus. During the academic year, visits to the Barnes Center are covered by the Health and Wellness Fee. However, there may be additional charges for any lab tests, equipment, procedures or specialty services needed.
While you may be able to waive out of the Student Health Insurance Plan based on your current qualifying health insurance coverage, that does not mean that the Barnes Center at The Arch is in-network with your insurance. The Barnes Center is in-network with a limited number of insurances (Blue Cross Blue Shield, Aetna and POMCO/UMR). If you are using a different type of health insurance, any charges incurred at the Barnes Center will be applied to your Bursar account. You can then submit the receipt to your insurance company directly to seek reimbursement.
If my health insurance was accepted last year, will it be accepted this year?
Health insurance coverage and plans can change year-to-year. Your health insurance must meet the following criteria in order to waive.
Is financial assistance available for the Student Health Insurance Plan premium?
Some domestic undergraduate students may be eligible for a Syracuse University grant to cover the Student Health Insurance Plan premium. In addition, some domestic and international students may be eligible for loans.
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- Undergraduate and graduate students need to submit, in writing, a request for consideration for assistance to the Office of Financial Aid and Scholarship Programs.
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- Law students must complete the budget adjustment request form and send it to the College of Law Office of Financial Aid for consideration.
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- Please note, domestic students must have a FAFSA form on file in order to be considered for grant or loan assistance.
Contact the Office of Financial Aid and Scholarship Programs or the College of Law Office of Financial Aid for more information, including additional requirements for grant or loan consideration.
What does the administrative fee support?
The administrative fee covers expenses incurred to ensure compliance with the health insurance requirement, to manage the enrollment process and to provide dedicated, on-campus support to students enrolled in the Student Health Insurance Plan. Through the Student Health Insurance Office, students, parents and families have access to staff who are familiar with the plan and benefits, can address concerns, assist with enrollment and answer questions. The staff also support education and communication efforts.
What if I want dental or vision coverage?
- Undergraduate students, please visit Haylor, Freyer & Coon’s dental insurance page for a quote and details on how to enroll in dental coverage.
- Graduate students, please complete the enrollment process for vision and/or dental plans on MySlice if you would like to enroll.
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What if my enrollment status changes?
Your enrollment status, as of the above deadline, will determine your eligibility. If you are full-time on that date, you will be eligible to purchase the insurance and are subject to the proof of qualifying health insurance requirement. If you are part-time on that date, you will be neither eligible nor subject to the requirement.
What happens if my alternate health insurance is not accepted?
Students who do not have qualifying coverage will be automatically enrolled in and billed for the Syracuse University Student Health Insurance Plan. The charge will be applied to your Bursar account.
What if my alternate health insurance is out-of-state?
Your plan may restrict coverage to only providers participating in the insurer’s network, in which case you need to ensure that Syracuse-area physicians and hospitals are considered in-network. Some plans also permit reduced coverage for using out-of-network providers, which will meet the University requirement. We recommend contacting your current insurance plan provider. Some insurance providers also allow you to purchase a rider, or addition, to your current plan to include coverage for services in other areas.
For students with out-of-New York State or New York City Medicaid, please email the Student Health Insurance Office or call 315.443.9019 to discuss your options.
What if I want health insurance coverage while I am in class in July?
Full-time, matriculated students beginning classes in the month of July have the option to purchase coverage for the period listed above per the enrollment deadline listed above.
What if I am an online, full-time student?
Students within traditionally online programs are not eligible to enroll in or required to waive the Student Health Insurance Plan. Students temporarily transitioned to online instruction due to the suspension of residential instruction are required to enroll or waive the Student Health Insurance Plan.
What if I am studying abroad?
All full-time, matriculated Syracuse University students studying abroad must demonstrate proof of qualifying coverage. This includes students participating in the Los Angeles, Washington, D.C., and New York City semester programs.
What providers can I see while on the Student Health Insurance Plan?
You can see any provider in Aetna’s national network and receive preferred benefits. To find a participating provider, use the DocFind tool on the Aetna Student Health website or call 1.866.381.1529. Remember, you are free to use a non-participating provider, but you will be responsible for paying a larger portion of the bill.
Who can I contact to discuss my payment options for the Student Health Insurance Plan?
Please email the Bursar’s Office or call 315.443.2444 to discuss what payment arrangements may be available to you.
Who needs to demonstrate proof of qualifying coverage?
All full-time, matriculated undergraduate, graduate and law students need to demonstrate proof of qualifying coverage. These students are also eligible to enroll in the Syracuse University Student Health Insurance Plan.
Who on campus can I contact to discuss my medical bills and understand my insurance explanation of benefits (EOBs)?
For additional information, please email the Student Health Insurance Office or call 315.443.9019.
Why do students need health insurance?
Unexpected health care expenses can jeopardize a student’s financial stability or create barriers toward completing a degree. While all students can receive primary care through the Barnes Center at The Arch, services needed beyond primary care, such as hospitalization, pregnancy, surgery or specialty care, are performed off-campus. Health insurance provides students and families with the reassurance that they are prepared for any medical situation.
What if I do not enroll or waive the Student Health Insurance Plan?
Students must enroll or waive the Student Health Insurance Plan by the above deadline. Failure to take action or receive an approved waiver by the deadline will result in automatic enrollment into the Student Health Insurance Plan and the premium fee to remain on the student's Bursar account.