Billing and Fees


For questions or additional information, please email the Barnes Center at The Arch or call 315.443.8000. 

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
  • If you schedule a health care item or service at least three business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within one business day after scheduling.
  • If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within three business days after scheduling.
  • You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within three business days after you ask.
  • If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit the Centers for Medicare and Medicaid Services website, email FederalPPDRQuestions@cms.hhs.gov or call 1.800.985.3059.

The Student Health and Wellness Fee is mandatory for full-time undergraduate students, College of Law students registered for 12 or more credits and graduate students registered for nine or more credits. It supports a comprehensive array of health and wellness services and programs provided by the Barnes Center at The Arch, including Counseling, Health Care and Health Promotion. Students who are not required to pay the Student Health and Wellness Fee but would like to pay the fee for the semester to obtain eligibility for these services are asked to complete the Student Health and Wellness Fee Request Form.


Recreation

With the opening of the Barnes Center at The Arch, a state-of-the-art health, wellness and recreation complex, Syracuse University and SUNY College of Environmental Science and Forestry (ESF) campus community members have access to upgraded, modern and enhanced features and services in the recreation portion of the building. Memberships for use of the recreation portion of the Barnes Center at The Arch remain free for Syracuse University students, faculty, emeritus faculty and staff, as well as ESF students. Dependents, spouses and partners of Syracuse University students all have free memberships to the Barnes Center at The Arch’s recreation facilities.

After a thorough review of peer institutions’ recreation fees and practices, as well as private gym membership comparisons, the Barnes Center at The Arch will offer the following competitive membership opportunities. The campus community will be invited to visit for a free trial period. Memberships, guest passes and more may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

Alumni must obtain an Alumni I.D. card before purchasing a Barnes Center at The Arch membership. Please follow the directions below.

Syracuse University Alumni

Syracuse University Alumni Association
Office of Alumni Engagement
200 Walnut Place
Syracuse, NY 13244

For questions or additional information, please contact the Syracuse University Alumni Association by emailing sualumni@syr.edu or calling 315.443.3258.

ESF Alumni

SUNY ESF Alumni Association
1 Forestry Drive
219 Bray Hall
Syracuse, NY 13210

For questions or additional information, please contact the SUNY ESF Alumni Association by emailing alumni@esf.edu or calling 315.470.6632.

Syracuse University Faculty, Emeritus Faculty, Staff and Retirees

Free membership with Syracuse University I.D. Please note, retirees will have to register with the Guest Services desk.

Dependents of Syracuse University Faculty, Emeritus Faculty, Staff, Retirees

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

ESF Faculty and Staff

May purchase a Barnes Center at The Arch membership using their ESF I.D.

ESF Dependents

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

Learn more about Recreation memberships below. For questions or additional information, please email the Barnes Center at The Arch or call 315.443.8000. 

  • Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.
  • Memberships, guest passes and more may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

Individual student membership fee: $0

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Drop-in Fitness Classes
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Intramural Sports
  • Pool
  • Sport Clubs
  • Towel Service
  • Weight/Cardio Rooms

Spouse/partner or dependent(s) of Syracuse University student membership fee: $0 per semester

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Club Sports and Drop-in Fitness Classes.

Individual student membership fee: $0

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Drop-in Fitness Classes
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Intramural Sports
  • Pool
  • Sport Clubs
  • Towel Service
  • Weight/Cardio Rooms

Individual spouse/partner or dependent of ESF student membership fee: $40 per semester

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Club Sports and Drop-in Fitness Classes.

Student family membership fee (two or more individuals in a combination of spouse/partner and dependents): $60 per semester

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

 This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Sport Clubs and Drop-in Fitness Classes.

Individual faculty, emeritus faculty, staff and retirees membership fee: $0

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Intramural Sports*
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

(*Emeritus Faculty are not eligible to participate in Intramural Sports.)

Individual spouse/partner or dependent of faculty, emeritus faculty and staff membership fee:  $250 per year

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Club Sports and Drop-in Fitness Classes.

Faculty, faculty emeritus and staff family membership fee (two or more individuals in a combination of spouse/partner and dependents): $350 per year

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Sport Clubs and Drop-in Fitness Classes.

Individual faculty and staff membership fee: $250 per year

Memberships, guest passes and more may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Intramural Sports
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Individual spouse/partner or dependent of faculty and staff membership fee:  $250 per year

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Sport Clubs and Drop-in Fitness Classes.

Faculty and staff family membership fee (two or more individuals in a combination of spouse/partner and dependents): $350 per year

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Sport Clubs and Drop-in Fitness Classes.

Individual alumni membership fee: $250 per year

Memberships, guest passes and more may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Alumni family membership fee (two or more individuals in a combination of spouse/partner and dependents): $350 per year

Spouses, domestic partners, and dependents may setup a membership at the Guest Services desk within the Barnes Center at The Arch. The member with whom the account will be associated must be present to setup the membership. For questions or additional information, please email the Barnes Center at The Arch, or call 315.443.8000.

This membership includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Ice Sports at Tennity Ice Skating Pavilion
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Sport Clubs and Drop-in Fitness Classes.

Explore the Outdoor Adventure webpage to learn more about the Challenge Course.

Memberships, guest passes and more may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

Syracuse University and ESF faculty, staff and alumni may purchase a Group Fitness Class Pass at the Guest Services desk. A Group Fitness Class Pass provides the opportunity to attend any 10 classes for $50. Passes expire one year after purchase. Group Fitness Class Passes may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

Explore the Group Fitness Classes webpage to learn more.

If you’re interested in beginning Personal Training, learn more on the Personal Training webpage.  Personal Training packages may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted. If the cost of registration is a barrier to your participation in this activity, please email Alena Anthony, associate director of fitness programs, or call 315.443.8000 to discuss reduced fee options.

  • 5 session package (Student $105, Non-Student $135)
  • 8 session package (Student $164, Non-Student $202)
  • 12 session package (Student $240, Non-Student $288)
  • 18 session package (Student $351, Non-Student $396)

Members may purchase guest passes in-person at the Guest Services desk. Guest passes are $8 per day, per guest. Guest passes may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

This guest passes includes the following:

  • Climbing Wall
  • Courts and Track
  • Cross-Country Skiing and Snowshoeing at Drumlins Country Club
  • Esports
  • Facility Access
  • Pool
  • Towel Service
  • Weight/Cardio Rooms

Please note, minors are ineligible to use/participate in the Climbing Wall, Weight/Cardio Rooms, Esports, Intramural Sports, Sport Clubs and Drop-in Fitness Classes.

The following services are also available for an additional fee for all members of the Barnes Center at The Arch. Memberships, guest passes and more may be purchased using all major credit cards or checks made out to Syracuse University. Please note, cash is not accepted.

  • Locker Rentals
    (May be purchased at the Guest Services desk. Student locker rentals are $45 per semester.  Non-student locker rentals are $120 per year.)
  • Small-group Training Classes
  • Swim Lessons


Health Care

    • No-show Fee: A $25-$50 No-show Fee will be applied to student accounts of those who fail to call 315.443.8000 at least two hours prior to cancel or reschedule, Health Care or Counseling appointments. This provides the opportunity for another student to utilize the appointment.
    • Prior to services being performed, individuals may inquire about the cost of treatment with the provider/nurse.
    • Regardless of health insurance, Syracuse University students are welcome at the Barnes Center. Office visits are not billed and are covered by the Health and Wellness fee for full-time matriculated students. Health Care is able to direct bill Aetna, Blue Cross/Blue Shield and POMCO Select. Students with other types of insurance can use their office statements to submit for possible reimbursement to their insurance company.

    • Individuals are responsible for all incurred charges.
    • Charges may be sent to the student’s Bursar account or be paid at the time of service with check, cash or credit card.
    • Upon request, individuals may obtain an itemized receipt to submit to their insurance company for possible reimbursement.

Students may access charge details and/or retrieve an itemized receipt through the following actions.

    • Contacting the Barnes Center at The Arch Medical Records Office by calling 315.443.2667.

Counseling

    • No-show Fee: A $25-$50 No-show Fee will be applied to student accounts of those who fail to call 315.443.8000 at least two hours prior to cancel or reschedule, Health Care or Counseling appointments. This provides the opportunity for another student to utilize the appointment.


Pharmacy

The Pharmacy works to keep prices affordable, resulting in many prescription and nonprescription items being significantly cheaper compared to traditional retailers.

The Pharmacy participates with most insurance prescription plans, including the Student Health Insurance Plan. If a co-pay and/or fee is required past insurance processing, the Pharmacy accepts the following forms of payment:

  • Cash
  • Credit cards (MasterCard, Visa, Discover)
  • Billing the student’s Bursar’s account

Psychiatry

Counseling visits with our team of therapists continue to be covered in full through the Health and Wellness Fee. This includes visits for individual and group therapy.

Effective Aug. 1, 2021: Psychiatry services, a medical specialty service, will incur an appointment fee that can be applied to your insurance. Based on your insurance provider, billing will be directed as follows:

  • For students enrolled in the Syracuse University Student Health Insurance Plan: all visits are covered and there will be no out-of-pocket expenses.
  • For students enrolled in Blue Cross & Blue Shield [BC&BS] Blue Card Plans, other Aetna plans, or Pomco Select: visit fees will be charged to your insurance and any remaining out-of-pocket expenses, such as co-pays, can be paid upfront with a credit card or applied to a student Bursar account.
  • For students enrolled in all other insurance plans: visit fees can be charged to a credit card or to a student Bursar account and you can then submit to your insurance provider for possible reimbursement based upon your plan coverage.
  • Changes to the billing process will not impact access to psychiatry services and medication management, as they remain available at the Barnes Center.
  • After Aug. 1, 2021, appointments with the Barnes Center psychiatry staff (psychiatrist and psychiatric nurse practitioner) will incur a fee of $125 for initial office visit (new patients) and a fee of $75 per follow-up visit.

A $25-$50 No-show Fee will be applied to student accounts of those who fail to call 315.443.8000 at least two hours prior to cancel or reschedule, Health Care or Counseling appointments. This provides the opportunity for another student to utilize the appointment.


Additional Resources

The following resources are available at no additional cost for students.