Residential Staff Overview
Within each of our residence halls we have both Residence Director(s) (RD) and a Residence Hall Operations Coordinator(s) (RHOC) who work to support the residents of the building and supervise the Residence Advisor (RA) & Main Desk Assistant (MDA) teams to support the daily operations of the halls. Similarly on South Campus we have RDs and Community Ambassador(s) (CA) to support the south campus communities. Our professional staff work together within neighborhood teams. See more information about our neighborhoods on main/north campus (North, East, & West) and South Campus.
North Neighborhood
The North Neighborhood consists of the following residential areas:
- Milton, Orange, & 206 Walnut Place Complex
- Ernie Davis & Booth Complex
- Dellplain Hall
- Watson Hall
- Haven, Walnut, & Washington Arms Complex
Michelle Larrabee
ResHall Operations Coordinator | melarrab@syr.edu
Haven, Walnut, & Washington Arms Complex
East Neighborhood
The East Neighborhood consists of the following residential areas:
- Day & Flint (Mount Olympus) Complex
- Shaw & Lyons Complex
West Neighborhood
The West Neighborhood consists of the following residential areas:
- Brewster, Boland, and Brockway (BBB) Complex
- Sadler & Lawrinson Complex
South Neighborhood
The South Neighborhood consists of the following residential areas:
- South Campus Apartment Communities
- SkyHalls I, II, & III
- University Village Apartments
The South Neighborhood Team also supports off-campus and commuter students.
Aisha Shanes
Residence Director | acshanes@syr.edu
South Campus Apartments and Skyhalls
Aisha joined Student Living in October 2023 as a Residence Director for South Campus. Her educational journey began with her undergraduate studies at Buffalo State, followed by the pursuit of a master’s degree in Communications at Virginia State University. Aisha also teaches at Onondaga Community College, providing guidance and advisement to others. Her relationship-building skills have equipped her with the ability to effectively communicate and achieve goals within diverse student populations, faculty, and various service areas. Aisha thrives in various communication environments and finds fulfillment in adapting to them all. Aisha is proud to be part of the esteemed Syracuse University community and is eager to contribute to its continued success.
Alex Root
Residence Director | ajroot@syr.edu
Apartment and Off-Campus Living
Alex joined Student Living in January 2023 as a Residence Director for Apartment and Off-Campus Living. He develops and implements large-scale programmatic initiatives for off-campus and commuter students, and supports the South Campus living experience. Alex has numerous academic degrees: a master's degree in Business Administration from Florida International University; a master's degree in Sports Management from Real Madrid Graduate School - Universidad Europea; a certificate of advanced study in Intercollegiate Athletic Advising & Support from Syracuse University; a bachelor’s degree in Management & Leadership and with a minor in Communications from LeMoyne College; and an associate's degree in Business Administration from Onondaga Community College. Outside of work, Alex enjoys spending time with his family and friends, working out, helping others, and always trying to better himself overall.
Chelsea Buck
Residence Director | chbuck@syr.edu
South Campus Apartments and Skyhalls
Chelsea started her journey here at Syracuse University in 2023. Originally from Syracuse, Chelsea previously working for Disney World in Orlando, Florida. She received a B.A in American Sign Language Interpreting from Rochester Institute of Technology/National Technical Institute for the Deaf, where she also worked as a Resident Advisor and was the school mascot. During her time in Rochester, she was very involved in the Deaf community and enjoyed teaching free ASL classes and competing in the Deaf Volleyball Association. Chelsea was also part of the music Interpreting team that started the work collaboration with Rochester’s Drag club “ROAR.” During her free time, Chelsea can be found thrifting, plant shopping, reading, or eating Korean Barbecue. She is also an avid TV binger and is waiting for the next season of Stranger Things.
Rachel Froelick
Residence Director | rmfroeli@syr.edu
Apartment and Off-Campus Living
Rachel joined Syracuse University in October 2021 as the Residence Director for Apartments and Off-Campus Living. Previously, Rachel was the Assistant Director of Residence Life and Deputy Title IX Coordinator at Keystone College. She is a Pennsylvania native who earned her bachelor’s degree in Communications at Keystone College. Rachel also earned her master’s degree in Higher Education Administration from Purdue University Global. Rachel loves spending time with her family, reading psychological thrillers, watching baseball and football, and has a goal to visit every major league baseball stadium.