FAQs

From preparing to arrive to gearing-up for graduation, New Student and Family Programs is here to help answer any questions students, families or supporters may have. Explore the list of frequently asked questions (FAQs) below and don’t hesitate to contact the team to learn more.


Connection

Following your acceptance and throughout your student experience, New Student and Family Programs is here to help.

Website

Here you will find helpful information surrounding Required Tasks, Orientation, New Student Checklists, Moving-In, Academics, Family Weekend, Commencement and more.

Becoming Orange e-Newsletter

Sent to your Syracuse University email address (i.e. @syr.edu). It is essential for students to read each Becoming Orange e-Newsletter to prevent missing important deadlines and information. Throughout the first academic year, students will receive weekly emails encouraging involvement and offering inspiration on how to be active on campus.

Orange Families Blog

Visit the Orange Families Blog for student experience highlights and updated campus information throughout the year.

Social Media

Connect with fellow new students, families and supporters, and learn more about New Student and Family Programs resources by following us on your favorite social media platform.

Our friendly and knowledgeable staff are ready to help answer any question. Contact the New Student and Family Programs team today!

Yes, there will be friendly faces to help students with their transition to Syracuse University. Volunteers will welcome students to campus, the Orange Community and host programs throughout Syracuse Welcome. Please note, students will move in their own belongings.

Our Orientation Leader Team is made up of upper-division returning student leaders from all schools and colleges, and are involved throughout campus. They are highly trained to know Syracuse University and orientation, so please feel free to ask questions!

From academic support, to professional development, to health and wellness, Syracuse University offers a multitude of digital resources to support your success.

Explore a list of student digital resources today!


Getting Started

As part of a student’s required tasks, please visit the Required Tasks webpage to learn more and for additional directions.

It is encouraged to complete required tasks as soon as possible. Failure to complete requirements may result in losing the ability to register for classes, additional charges and/or a Conduct Hold on your student account.

Explore the Required Tasks webpage for a complete list and for additional instructions.

Community Wellness Requirements provide students the opportunity to participate in community wellness activities that build connection, promote community well-being and help students learn more about health and wellness resources and programs.

As part of the required tasks students are asked to complete, activities begin before arriving, while others take place a few weeks into the semester. Failure to complete these requirements will result in a Conduct Hold, hindering class registration in addition to participation in Fraternity and Sorority Affairs, Athletics, studying abroad and more.

Explore Community Wellness Requirement details today!

    • Depending on your program, some schools and colleges will require a Mathematics Placement Exam.
    • If you are taking a foreign language course, you may need to take a Foreign Language Placement Exam.
    • Non-native speakers of English must take the English Language Placement Exam.

Learn more about placement exams on the Course Enrollment webpage.

A team of Transfer Transition Leaders (TTLs) support transfer student transition through social and educational programming. New Student and Family Programs will also send a transfer student e-newsletter. For more information, visit the Transfer Students webpage.


Orientation

Syracuse Welcome is scheduled for Aug. 25-28, 2022, with on-campus move-in taking place beginning Aug. 24, 2022.

Traditionally occurring one to three days prior to Syracuse Welcome, new students are encouraged to participate in a Pre-Welcome Program. Pre-Welcome Programs offer students the opportunity to meet and connect with fellow new students in small groups. From outdoor adventure to on-campus acclimation, there are programs for all interests! Please note: there are no Pre-Welcome Programs for Winter Welcome.

Please note, space is limited and costs may apply per program. For questions, deadlines, registration and more, please visit the Pre-Welcome webpage.

New Student and Family Programs is planning for in-person activities and events during Syracuse Welcome. More details will be shared on the Family Orientation webpage as plans are finalized.

Explore complete event lists for Syracuse Welcome as well as events planned by schools and colleges by visiting the Syracuse Welcome webpage.


Moving-In

If you are looking to reserve hotel accommodations, for local restaurants and more, visit the Travel and Parking webpage.

All first-year students are randomly assigned to any number of residence halls on North Campus. Students who elect to live in a Living Learning Community or who mutually select a roommate will likely have those requests honored.

Please note, students cannot select a residence hall or a specific room type. Additionally, following roommate assignments, students may not change until after classes begin. Students are encouraged to speak with their Resident Director (RD) after classes begin to explore those options should they be available.

Learn more on the On-Campus Living webpage.

Living Learning Communities (LLCs) provide a distinct, personalized housing experience based on your academic interests, passions and studies. Plus, you live on the same floor with other LLC students who share common interests! LLC residents have exclusive access to faculty, staff and peer leaders, and participate in social activities and outings together. Learn more about the 25 offerings, including academic LLCs, identity-based LLCs and theme housing.

Learn how to apply to join an LLC on the Required Tasks webpage.

First-year students are not allowed to have a car. However, in the event of a medical condition, the student commutes or another extenuating circumstance, a student may fill out a petition with the Parking and Transit Services Office. Transfer students may have a car but will be required to purchase a permit.

Learn more on the Parking and Transit Services Permit webpage.

Required for first-year students, we encourage you to explore the available meal plan options. Please visit the Housing, Meal Plan, and I.D. Card Services website for more information about packages and to get an idea of what could be offered.

Please note, meal plans are subject to change annually. You may also decide to change your specific meal plan during the semester.

Please note, residential students who fail to meet these requirements will not be able to select a move-in pass and will not be permitted to move into their residence hall assignment. Complete details and instructions are available on the Required Tasks webpage.

Yes! Upon arrival during designated times, new students and families will be greeted by student, faculty and staff volunteers. Orientation Leaders and members of the Goon Squad will be ready to help unload vehicles, help you with wayfinding and more. Faculty and staff volunteers will also be on-site.


Orange Families and Supporters

The New Student and Family Programs team is here to help answer questions and share resources with families, parents and supporters, throughout the duration of their student's undergraduate experience. Contact the New Student and Family Programs team today!

Families and members of students’ support networks are invited to explore and share with students the resources, services and information available on the Health and Wellness for Families webpage.