Allen Groves, J.D.
Senior Vice President and Chief Student Experience Officer
Joining the University in July 2021, Allen Groves serves as the chief student experience officer for Syracuse University. He leads an experienced team of professionals who shape an unsurpassed student experience through meaningful and holistic services and support. Groves provides the strategic direction for the division, leading all aspects of the student experience, including student health and wellness, student living, involvement, inclusion and success.
Following a 16-year career practicing law, Groves held leadership roles in student affairs at the University of Virginia for 14 years prior to joining Syracuse University. He earned a J.D. degree from the University of Virginia School of Law and a bachelor’s degree in history from Stetson University.
Cerri Banks, Ph.D., ’00 G’04 G’06
Vice President and Deputy to the Senior Vice President
Cerri Banks, Ph.D., joined the University in July 2021 as the vice president for student success and deputy to the senior vice president. Overseeing high-impact programs and services that support student transition, retention and success, as well as leading efforts and initiatives focused on diversity, inclusion, equity and accessibility, the operational units reporting to Banks include: Disability Cultural Center, LGBTQ Resource Center, Multicultural Affairs, New Student and Family Programs and Student Outreach and Retention.
Banks received a Ph.D. in cultural foundations of education and a Certificate of Advanced Studies in women’s studies, both from Syracuse University, and specializes in sociology of education, cultural studies and qualitative research. Prior to joining Syracuse University, she held student affairs leadership roles at Skidmore College, Mount Holyoke College and Hobart and William Smith Colleges.
Robert Hradsky, Ed.D.
Vice President and Dean of Students
Focused on enhancing community-building and engagement opportunities, Rob Hradsky, Ed.D., oversees the operational units of Community Standards, Student Living, Student Activities, Student Centers and Programming Services and Fraternity and Sorority Affairs. As Dean of Students, Hradsky also serves as the primary connection for students and families when they need support.
Hradsky joined Syracuse University in March 2018, continuing a career of more than three decades in student affairs. He earned a doctorate in higher education management from the University of Pennsylvania, a master’s in higher education and student affairs administration from the University of Vermont, and a bachelor’s degree in business administration and finance from Loyola University Maryland.
Brittany Zaehringer, J.D.
Senior Associate Vice President, Operations and Strategic Initiatives
Brittany Zaehringer serves as the senior associate vice president for operations and strategic initiatives, overseeing the division’s budget, human resources, information technology and strategic facility initiatives. She joined the Syracuse University community in 2017, first as a senior human resources business partner. Prior to coming to Syracuse, Zaehringer held leadership roles in law, human resources, philanthropy, and operations spanning government and non-profit agencies.
Zaehringer received a Juris Doctorate and a master’s degree from Case Western Reserve University and is licensed to practice law in Ohio. She holds a bachelor’s degree from the University of Michigan.
Kyle I. Dailey
Assistant Vice President
Kyle I. Dailey joined the division in January 2022, as the assistant vice president, serving a key role in the division's strategic planning and program design and implementation. Dailey supports the division's effort to create an unsurpassed student experience by identifying and evaluating best practices and opportunities to enhance student development.
Prior to joining Syracuse University, Dailey held student affairs leadership roles at Cedar Crest College, Virginia Commonwealth University, University of Georgia, and Kent State University. He holds a master's degree in higher education administration from Kent State University and a bachelor's degree from West Chester University of Pennsylvania.
Shannon Andre '09 G'17
Executive Director, Communications
Shannon Andre serves as the executive director of communications, providing strategic counsel, communications expertise and planning support to the division and leadership. She leads a team of communications professionals who manage digital, design, social media, web, campaign planning, strategy and writing for divisional departments and student-focused initiatives.
After working at United Way of Central New York, Andre joined the division in 2011, and has served in the Office of Senior Vice President since 2014. She earned a master's degree in communications management and a bachelor's degree in public relations and political science from Syracuse University.
Senior Director, Student Engagement
Michael Duignan joined Syracuse University in November 2021 as the senior director of student engagement, overseeing the areas of Student Activities and Student Centers and Programming Services. In this role, Duignan leads the teams who direct and support student organizations, traditions, leadership development programs, and events and reservations within our two student centers.
Duignan has worked in higher education for nearly two decades in roles spanning campus activities, student unions and student development, including at Shippensburg University, Bucknell University and Sage College of Albany. Duignan earned a master's degree from Sage College in organizational development and a bachelor's degree from Utica College.
Senior Director, Student Living
Terra Peckskamp serves as the senior director of student living, overseeing all facets of the living experience, spanning residential living on North and South Campus, off-campus living in the surrounding neighborhoods and the commuter student experience. She leads a team that supports learning and development within students’ living environments focused on community connections, academic discovery, cross-cultural consciousness and navigating transitions. Peckskamp has spent more than two decades in residential life at Syracuse University.
Peckskamp earned a master’s degree in higher education administration from Michigan State University and a bachelor’s degree in management from Worcester Polytechnic Institute.
Cory Wallack, Ph.D.
Executive Director, Student Health and Wellness
In 2019, Cory Wallack, Ph.D. was appointed executive director of student health and wellness, providing leadership in achieving the University’s integration of health and wellness services through the pioneering Barnes Center at The Arch, a state-of-the-art health, wellness and recreation complex. He oversees student counseling, health care, recreation, pharmaceutical, nutrition and health promotion services on campus. Wallack joined Syracuse University in 2003, and had served in roles of staff therapist, assistant director of counseling and director of counseling prior to being named executive director.
Wallack is a national expert in college student mental health and is a creator of the best-practice Campus Connect Suicide Prevention Gatekeeper Training Program. He holds a Ph.D. and a master’s in counseling psychology both from the University of Florida.