Meet the Staff

Carrie Grogan Abbott Profile Picture

Carrie Grogan Abbott

Director

Carrie Grogan Abbott is a director of New Student and Family Programs. In this role, Carrie directs the work of University units associated with welcoming, orienting and supporting first-year and transfer students from entry into the University and throughout their first year. Bringing over 20 years’ experience in higher education, Carrie has served roles in Study Abroad, Student Activities, Fraternity and Sorority Affairs, and Facilities Management. Originally from Bedford, NH, Carrie holds a master’s degree in higher education from Syracuse University and a bachelor’s degree in broadcast journalism from Ithaca College.

Missy Mathis-Hanlon Profile Picture

Missy Mathis-Hanlon

Director

Missy Mathis-Hanlon is a director of New Student and Family Programs. In this role, Missy focuses on working with families as their students make the transition to college and navigate their way to graduation.  With over 25 years of experience in higher education, Missy has worked with students and their families to find resources and support, engage families in the student experience and plan Family Weekend. Originally from Binghamton, Missy holds a master’s degree in higher education from Syracuse University and a bachelor’s degree in speech pathology from Nazareth College. Missy is a 2006 graduate of Leadership Greater Syracuse and is the 2020 recipient of the Outstanding Senior Level Professional award from AHEPPP: Family Engagement in Higher Education.

Butch Hallmark Profile Picture

Butch Hallmark

Assistant Director

Butch Hallmark is the assistant director of New Student and Family Programs. In this role, Butch selects, trains and supports the 44 Orientation Leaders. He is also responsible for the planning and implementation of Syracuse Welcome and Winter Welcome. Butch earned a bachelor’s degree in human environmental sciences at the University of Alabama, where he also served as Big Al — the University’s mascot. He continued his education by receiving his master’s degree in higher education administration at the University of Alabama.

LS Jones

La Shaun "LS" Jones

Administrative Assistant

La Shaun “LS” Jones is the administrative assistant in New Student and Family Programs (NSFP). In this role, LS serves as front-line support to new students and families via phone and email, as well as overseeing NSFP’s budget. LS most recently worked as the lead administrative assistant in the Pediatric Pulmonary Department at SUNY Upstate Medical. She is very passionate about organization and attention to detail and enjoys creative opportunities as an event planner/coordinator. LS is an active member of the event industry and believes in giving back to the community and industry through volunteering. LS coordinates several charity events annually, including for the North East Kidney Association and Juneteeth. Originally from Long Island, LS has lived in the Syracuse area for 20 years.