Student Support

Syracuse University students on campus and supported by Student Outreach and Retention.

As the hub for integrated student support, Student Outreach and Retention (SOaR) helps students no matter the issue or challenge. If you are a student or are interested in supporting a student, SOaR case managers are a great resource if unsure where to start.


How SOaR Student Case Managers Help

If you are or you know a student who is facing a personal difficulty or challenge,  have questions, concerns or unsure where to start, SOaR case managers are there for students, staff, faculty, parents, families and supporters.  Examples of how SOaR case managers may provide support are shared below.


SOaR Case Manager Consultation

Syracuse University faculty, staff, students, parents, families and supporters, are encouraged to contact SOaR if they have a concern for a student who may be facing a personal struggle, exhibiting behaviors that are concerning or worrisome, is in distress or could benefit from additional support and resources.


SOaR Release of Information Form

Due to the Family Educational Rights and Privacy Act (FERPA), SOaR is not able to share information about a student without the student’s permission. To give a case manager permission to verbally discuss your student file with another person, please complete the SOaR Release of Information Form.