Compare your answers and find out more about SU’s Information Technology Services below:<\/p>\n
Answer: The ITS Service Center<\/p>\n
The ITS Service Center<\/a> helps students, faculty and staff with technology-related issues and support both in-person and over the phone.<\/p>\n Answer: Life Sciences Complex<\/p>\n You can find the Service Center in 1-227 CST in the Life Science Atrium.<\/p>\n Answer: Days ending in “Y”<\/p>\n The Service Center is open every day of the week. Check out the ITS Service Center website<\/a> to learn more!<\/p>\n Answer: Literally everything<\/p>\n The MakerSpace<\/a> is located in the Kimmel Hall Computer Lab and contains a variety of equipment, like 3D printers and textile machines, that students can use to work on different projects. It\u2019s open for any student to use, so if you\u2019ve never heard of it, you should check it out!<\/p>\n Answer: Set up multi-factor authentication.<\/p>\n Multi-factor authentication<\/a> (aka, two-factor authentication) is a simple security measure that requires users to log into their accounts with another form of identification besides their password, like a texted or emailed code. Using MFA makes it harder for hackers to access your account \u2014 so make sure to set it up for all your accounts ASAP!<\/p>\n Answer: Email or call ITS<\/p>\n Phishing emails can sometimes be hard to identify, even if you know the\u00a0tips for spotting them<\/a>. It\u2019s always better to be safe than sorry. If you\u2019re not sure whether an email is a scam or the real deal, you can email ITsecurity@listserv.syr.edu<\/a> or call the ITS Help Desk at 315.443.2677.<\/p>\n Answer: Before leaving the country<\/p>\n Students who study abroad or international students who return to their home countries often can\u2019t get into their email due to not having access to their U.S-based, multi-factor authentication phone number. The solution is to install the Microsoft Authenticator Application<\/a> on your phone before<\/em> leaving the country. Otherwise, you\u2019ll need to arrange a video chat session with the ITS Service Center to restore access.<\/p>\n Answer: Basically anything involving your password<\/p>\n You can visit netid.syr.edu<\/a> to solve 99.99% of your password-related issues (and manage your multi-factor authentication while you\u2019re there.) For the other 0.01%, you can contact the IT Service Center at 315.443.2677.<\/p>\n Answer: A thorough knowledge base of technical, self-help information<\/p>\n Answers<\/a> offers a library of how-to information relating to technology on campus that can serve as a good first step in troubleshooting. Now that we think about it, though, that Magic 8 Ball thing sounds pretty cool…<\/p>\n Answer: All of the above<\/p>\n You can find ITS on Facebook<\/a>, Twitter<\/a> and Instagram<\/a> – although we\u2019re only on Facebook to stay in touch with our grandma.<\/p>\n","protected":false},"excerpt":{"rendered":" Compare your answers and find out more about SU’s Information Technology Services below: Who can you call if you’re having problems with your phone or computer Answer: The ITS Service Center The ITS Service Center helps students, faculty and staff with technology-related issues and support both in-person and over the phone. \u00a0Where is the ITS…<\/p>\n","protected":false},"author":319,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-941","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/pages\/941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/users\/319"}],"replies":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/comments?post=941"}],"version-history":[{"count":3,"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/pages\/941\/revisions"}],"predecessor-version":[{"id":955,"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/pages\/941\/revisions\/955"}],"wp:attachment":[{"href":"https:\/\/experience.syracuse.edu\/the-peel\/wp-json\/wp\/v2\/media?parent=941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\u00a0Where is the ITS Service Center located?<\/h2>\n
How often is the Service Center open?<\/h2>\n
What can you do in the MakerSpace?<\/h2>\n
What solution does ITS recommend to protect your accounts from being hacked?<\/h2>\n
What should you do if you receive an email that you think might be a phishing scam?<\/h2>\n
If you’re traveling abroad, when is the best time to install the Microsoft Authenticator Application?<\/h2>\n
You should go to netid.syr.edu if you…<\/h2>\n
The website answers.syr.edu provides…<\/h2>\n
Which social media channels does ITS use?<\/h2>\n