Orange Family Connection

Being Orange extends beyond our physical campus. It reaches across the globe to each parent, guardian and family member who supports their student. Strengthening the bond between campus, students and families is The Orange Family Connection Portal.

The Orange Family Connection Portal Log-In

Highlights

  • Access important campus news and deadlines.
  • Explore support services, resources and programs unique to your student’s needs.
  • Personalize your newsletters (e.g. content type, distribution schedule).
  • Receive important announcements via email.

The Orange Family Connection Portal

All Syracuse University family members may access for free.

Account Pre-Population

Please note, some Syracuse University family members may receive an email notification sharing that they have been pre-populated into The Orange Family Connection Portal. If you have received this email notification and before account creation can be completed, please follow the provided email instructions.  Pre-population into the portal still requires verification of account information and completion of the Welcome Survey.

Creating an Account

Please follow the instructions below if you did not receive an email notification sharing that you have been pre-populated into The Orange Family Connection Portal.

  1. Visit The Orange Family Connection Portal Log-in webpage.
  2. Select “Sign Up” and follow the prompts to create account log-in information.
  3. When prompted, customize the user experience by completing the Welcome Survey.
  4. Sent to the email address provided and upon completing the Welcome Survey, you will receive a confirmation email. Failure to complete the confirmation email will result in limited access to the portal including but not limited to inability to make or view comments.

The Orange Family Connection Portal Communities offer additional content personalization. Some communities may be pre-populated per Welcome Survey responses.

  1. Log into The Orange Family Connection Portal with the self-selected email address and password.
  2. On the left under “I’d like to…” select “Discover Communities.”
  3. Under “Syracuse University Communities” add your profile by selecting “join” and remove by selecting “leave.”

  1. Log into The Orange Family Connection Portal with the self-selected email address and password.
  2. At the top of the portal homepage select the silhouette icon and then select “Edit Notification Preferences.”
  3. Under “My Notification Settings” adjust communication messaging and frequency.

  1. Log into The Orange Family Connection Portal with the self-selected email address and password.
  2. At the top of the portal homepage select the newspaper icon.

  1. Log into The Orange Family Connection Portal with the self-selected email address and password.
  2. At the top of the portal homepage select the bell icon.

  1. Log into The Orange Family Connection Portal with the self-selected email address and password.
  2. At the top of the portal homepage select the silhouette icon and then select “Edit My Profile.”
  3. Under “My Profile” update account details.

  1. Visit The Orange Family Connection Portal Log-in webpage.
  2. Select “Forgot password?” and follow the prompts.

Keep it Focused

Please keep your posts and comments related to Syracuse University, supporting college students, education, etc. Parent and Family Services reserves the right to edit or remove posts we do not feel are well-suited for our community.

Respect Your Student and Others

Please do not post a student’s personal information, such as private messages, residence hall location, medical condition details, etc. Parent and Family Services will remove posts that contain personal information to protect the student.

Respect Each Other

We all come from different backgrounds and have different experiences and opinions. Treat others respectfully and do not belittle or criticize others. Posts or comments that contain disrespectful content will be removed. Additionally, any posts or comments that contain discriminatory language will be taken down or rejected immediately.

No Selling or Promoting

You are not permitted to sell, distribute, or promote items or services for personal or business profit. We encourage you to provide recommendations, but Syracuse University or Parent and Family Services will not endorse businesses.

Moderator Rights

Parent and Family Services reserves the right to moderate all posts, comments, and remove or reject offensive, discriminatory, inaccurate, or controversial content. We welcome members of our community to report content you believe should be removed for the safety of our Syracuse University community by emailing Parent and Family Services.

For more information or to request accommodations, please email Parent and Family Services or call 315.443.1200.