{"id":11,"date":"2021-04-27T17:30:39","date_gmt":"2021-04-27T17:30:39","guid":{"rendered":"https:\/\/ese-tst.syr.edu\/success\/?page_id=11"},"modified":"2024-10-23T18:49:52","modified_gmt":"2024-10-23T18:49:52","slug":"meet-the-staff","status":"publish","type":"page","link":"https:\/\/experience.syracuse.edu\/student-outreach\/about\/meet-the-staff\/","title":{"rendered":"Meet the Staff"},"content":{"rendered":"<div class=\"abcfslGridCntr  abcfslMT40 abcfslMLRAuto slv174_t445_L abcfslGridCntr_445\"><div class=\"abcfslItemCntrLst abcfslPadBMB30 abcfClrFix\" style=\"margin-bottom: 0px;\"><div class=\"abcfslLstCol abcfslLstCol-3 abcfslImgColLst\"><div class=\"abcfslImgCntrLst abcfslMLRPc\"><img decoding=\"async\"  src=\"https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2026\/03\/Shelley-Crawford-Copy-200x300.jpg\" style=\"padding-right: 15%; margin-bottom: 2rem;  margin-left: inherit;  margin-right: inherit;\" alt=\"Shelley Crawford headshot\"  itemprop=\"image\"  \/><\/div><\/div><div class=\"abcfslLstCol abcfslLstCol-9 abcfslTxtColLst\"><div class=\"abcfslTxtCntrLst  abcfslPadLPc5\" style=\"padding-left: 0%;\"><h3 class=\"T-F1\">Shelley Crawford<\/h3><p class=\"T-F2\">Director<\/p><p class=\"PT-F3\">Shelley's case management approach has always been the \"People do not care how much you know until they know how much you care\" by Theordore Roosevelt. It is important for her to show care wrapped up in knowledge.\u00a0\r\n\r\nShelley sung the national anthem at a Syracuse Chiefs now known as Syracuse Mets game years ago.\r\n\r\nShe is a proud mother of three beautiful children, and a recent collector of 9 office plants in which she has named and showers with love. Shelley loves meeting new people and traveling the world.\u00a0<\/p><\/div><\/div><\/div><div class=\"abcfslItemCntrLst abcfslPadBMB30 abcfClrFix\" style=\"margin-bottom: 0px;\"><div class=\"abcfslLstCol abcfslLstCol-3 abcfslImgColLst\"><div class=\"abcfslImgCntrLst abcfslMLRPc\"><img decoding=\"async\"  src=\"https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2026\/03\/Katie-Storey-Copy-181x300.jpg\" style=\"padding-right: 15%; margin-bottom: 2rem;  margin-left: inherit;  margin-right: inherit;\" alt=\"\" itemprop=\"image\"  \/><\/div><\/div><div class=\"abcfslLstCol abcfslLstCol-9 abcfslTxtColLst\"><div class=\"abcfslTxtCntrLst  abcfslPadLPc5\" style=\"padding-left: 0%;\"><h3 class=\"T-F1\">Katie Storey<\/h3><p class=\"T-F2\">Associate Director<\/p><p class=\"PT-F3\">Regardless of the reason, Katie takes pride when given the opportunity to connect with a student. She understands there can be (many) varying factors with a student seeking support. Therefore, she aims to avoid situating a student in isolation from family, peer, and institutional context.\u00a0\r\n\r\nKatie lived and worked at a local university in Abu Dhabi, United Arab Emirates (UAE) - and Dubai was just a drive away!\u00a0\u00a0\r\n\r\nPssst....just a friendly reminder: \"If the mountain was smooth, you would not be able to climb it.\"<\/p><\/div><\/div><\/div><div class=\"abcfslItemCntrLst abcfslPadBMB30 abcfClrFix\" style=\"margin-bottom: 0px;\"><div class=\"abcfslLstCol abcfslLstCol-3 abcfslImgColLst\"><div class=\"abcfslImgCntrLst abcfslMLRPc\"><img decoding=\"async\"  src=\"https:\/\/experience.syracuse.edu\/wp-content\/uploads\/sites\/28\/2022\/01\/Susan-Sugar_5032-scr-200x300.jpg\" style=\"padding-right: 15%; margin-bottom: 2rem;  margin-left: inherit;  margin-right: inherit;\" alt=\"Susan Sugar headshot\"  itemprop=\"image\"  \/><\/div><\/div><div class=\"abcfslLstCol abcfslLstCol-9 abcfslTxtColLst\"><div class=\"abcfslTxtCntrLst  abcfslPadLPc5\" style=\"padding-left: 0%;\"><h3 class=\"T-F1\">Susan Sugar<\/h3><p class=\"T-F2\">Lead Case Manager<\/p><p class=\"PT-F3\">Sue is here to help students work through challenges, connect with the right resources, and build the confidence to advocate for themselves along the way.\r\n\r\nShe is a mom to two college age kids and two dogs, and learning to fully embrace the empty nester life.\r\n\r\nSue's Favorite Quote:  \"Nothing is impossible, the word itself says 'I'm possible!'\" \u2014 Audrey Hepburn<\/p><\/div><\/div><\/div><div class=\"abcfslItemCntrLst abcfslPadBMB30 abcfClrFix\" style=\"margin-bottom: 0px;\"><div class=\"abcfslLstCol abcfslLstCol-3 abcfslImgColLst\"><div class=\"abcfslImgCntrLst abcfslMLRPc\"><img decoding=\"async\"  src=\"https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2025\/01\/Sarah_ONeill-4-200x300.jpg\" style=\"padding-right: 15%; margin-bottom: 2rem;  margin-left: inherit;  margin-right: inherit;\" alt=\"\" itemprop=\"image\"  \/><\/div><\/div><div class=\"abcfslLstCol abcfslLstCol-9 abcfslTxtColLst\"><div class=\"abcfslTxtCntrLst  abcfslPadLPc5\" style=\"padding-left: 0%;\"><h3 class=\"T-F1\">Sarah O'Neill<\/h3><p class=\"T-F2\">Office Coordinator<\/p><p class=\"PT-F3\">Sarah's goal is always to be a friendly first point of contact for anyone reaching out to the office and helping to connect students with a case manager for support. \r\n\r\nSarah enjoys spending time with her family, especially taking trips to Cape Cod, one of her favorite places from childhood that has now become her daughters' favorite place to visit. \r\n\r\nAs a proud mom of two wonderful daughters, Sarah enjoys volunteering at their schools, especially with their musicals as well as cheering them on at their athletic events!<\/p><\/div><\/div><\/div><div class=\"abcfslItemCntrLst abcfslPadBMB30 abcfClrFix\" style=\"margin-bottom: 0px;\"><div class=\"abcfslLstCol abcfslLstCol-3 abcfslImgColLst\"><div class=\"abcfslImgCntrLst abcfslMLRPc\"><img decoding=\"async\"  src=\"https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2024\/12\/Wilfredo-Perez.jpg\" style=\"padding-right: 15%; margin-bottom: 2rem;  margin-left: inherit;  margin-right: inherit;\" alt=\"Wilfredo Perez Profile Picture\"  itemprop=\"image\"  \/><\/div><\/div><div class=\"abcfslLstCol abcfslLstCol-9 abcfslTxtColLst\"><div class=\"abcfslTxtCntrLst  abcfslPadLPc5\" style=\"padding-left: 0%;\"><h3 class=\"T-F1\">Wil Perez<\/h3><p class=\"T-F2\">Case Manager<\/p><p class=\"PT-F3\">Wil take a compassionate, student-centered approach\u2014meeting students where they are, helping them navigate challenges, and identifying practical next steps.\r\n\r\nWil once lived in Honolulu, Hawaii, and it remains one of his favorite places.\r\n\r\nHe enjoys fishing and photography, especially when he can share those experiences with his son.<\/p><\/div><\/div><\/div><div class=\"abcfslItemCntrLst abcfslPadBMB30 abcfClrFix\" style=\"margin-bottom: 0px;\"><div class=\"abcfslLstCol abcfslLstCol-3 abcfslImgColLst\"><div class=\"abcfslImgCntrLst abcfslMLRPc\"><img decoding=\"async\"  src=\"https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2026\/03\/Amber-Saint-Joy-Headshot-Copy-200x300.jpg\" style=\"padding-right: 15%; margin-bottom: 2rem;  margin-left: inherit;  margin-right: inherit;\" alt=\"\" itemprop=\"image\"  \/><\/div><\/div><div class=\"abcfslLstCol abcfslLstCol-9 abcfslTxtColLst\"><div class=\"abcfslTxtCntrLst  abcfslPadLPc5\" style=\"padding-left: 0%;\"><h3 class=\"T-F1\">Amber Saint Joy<\/h3><p class=\"T-F2\">Case Manager<\/p><p class=\"PT-F3\">Amber believes in listening first and the student's feedback shapes the resources and next steps she offers; If something isn't clicking, we'll find what does.\r\n\r\nShe is a triple threat musician, piano, guitar, and violin are all in her repertoire!\r\n\r\nYou can always catch her showing off pictures of her dog, Sapphire Rose, or nerding out about the latest video games.<\/p><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":258,"featured_media":0,"parent":9,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"templates\/full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/users\/258"}],"replies":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":34,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1527,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages\/11\/revisions\/1527"}],"up":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages\/9"}],"wp:attachment":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}