{"id":1050,"date":"2022-08-22T19:07:32","date_gmt":"2022-08-22T19:07:32","guid":{"rendered":"https:\/\/experience.syracuse.edu\/soar\/?page_id=1050"},"modified":"2025-08-06T15:25:06","modified_gmt":"2025-08-06T15:25:06","slug":"student-support","status":"publish","type":"page","link":"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/","title":{"rendered":"Student Support"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"599\" src=\"https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2022\/08\/RS580019_1SU_5398_R3.jpg\" alt=\"Syracuse University students on campus and supported by Student Outreach and Retention. \" class=\"wp-image-1282\" srcset=\"https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2022\/08\/RS580019_1SU_5398_R3.jpg 900w, https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2022\/08\/RS580019_1SU_5398_R3-300x200.jpg 300w, https:\/\/experience.syracuse.edu\/student-outreach\/wp-content\/uploads\/sites\/28\/2022\/08\/RS580019_1SU_5398_R3-768x511.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<p>As the hub for integrated student support, <a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/about\/meet-the-staff\/\">Student Outreach and Support <\/a>helps students no matter the issue or challenge. If you are a student or are interested in supporting a student, case managers are a great resource if unsure where to start.<\/p>\n\n\n<p>\n  \n<a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/make-an-appointment\/\" class='button margin-bottom margin-right button-secondary' style=\"display: inline-block\"  >\n  \n  Make an Appointment\n      <span class=\"icon-right\">\n      <i class=\"icon-chevron-right\"><\/i>\n    <\/span>\n  <\/a>\n\n\n  \n<a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/make-a-referral\/\" class='button margin-bottom margin-right button-secondary' style=\"display: inline-block\"  >\n  \n  Make a Referral\n      <span class=\"icon-right\">\n      <i class=\"icon-chevron-right\"><\/i>\n    <\/span>\n  <\/a>\n\n\n  \n<a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/about\/contact\/\" class='button margin-bottom button-secondary' style=\"display: inline-block\"  >\n  \n  Contact Us\n      <span class=\"icon-right\">\n      <i class=\"icon-chevron-right\"><\/i>\n    <\/span>\n  <\/a>\n\n\n  <\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/#how-student-case-managers-help\">How Student Case Managers Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/#case-manager-consultation\">Case Manager Consultation<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cm.maxient.com\/reportingform.php?SyracuseUniv&amp;layout_id=507\">Release of Information Form<\/a><\/li>\n<\/ul>\n\n\n<hr>\n\n\n<h2 class=\"wp-block-heading\" id=\"how-student-case-managers-help\">How Student Case Managers Help<\/h2>\n\n\n\n<p>If you are or know a student who is facing a personal difficulty or challenge, have questions, concerns or are unsure where to start, case managers are there for students, staff, faculty, parents, families and supporters.&nbsp; Examples of how case managers may provide support are shared below.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/absence-notifications\/\">Absence Notifications<\/a><\/li>\n\n\n\n<li>Academic Support<a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/support-services\/absence-notifications\/\"><\/a><\/li>\n\n\n\n<li>Adjustment and Transition<\/li>\n\n\n\n<li>Community Outreach and Education<\/li>\n\n\n\n<li>Consultation: Concern for a Student<\/li>\n\n\n\n<li>Department of Public Safety (DPS) Support and Outreach<\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/emergency-aid\/\">Emergency Aid<\/a><\/li>\n\n\n\n<li>Individualized Student Support<\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/medical-leave-of-absence\/\">Medical Leave of Absence<\/a><\/li>\n\n\n\n<li>Monitoring of Progress and Follow-up Support Plans<\/li>\n\n\n\n<li>Navigating Interpersonal Conflicts<\/li>\n\n\n\n<li>No Contact Order (NCO) Support<\/li>\n\n\n\n<li>Personal \/Family Emergency<\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/procedural-advising\/\">Procedural Advising<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/readmission\/\">Readmission<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/student-support\/sexual-and-relationship-violence-support\/\">Sexual and Relationship Violence Support<\/a><\/li>\n\n\n\n<li>Support Navigating University Resources<\/li>\n\n\n\n<li>STOP BIAS Incident Support<\/li>\n\n\n\n<li>More!<\/li>\n<\/ul>\n\n\n<hr>\n\n\n<h2 class=\"wp-block-heading\" id=\"case-manager-consultation\">Case Manager Consultation<\/h2>\n\n\n\n<p>Syracuse University faculty, staff, students, parents, families and supporters, are encouraged to <a href=\"https:\/\/experience.syracuse.edu\/student-outreach\/about\/contact\/\">contact the team<\/a> if they have a concern for a student who may be facing a personal struggle, exhibiting behaviors that are concerning or worrisome, is in distress or could benefit from additional support and resources.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Release of Information Form<\/h2>\n\n\n\n<p><span>Due to the Family Educational Rights and Privacy Act (FERPA), Student Outreach and Support is not able to share information about a student without the student&#8217;s permission. To give a case manager permission to verbally discuss your student file with another person, please complete the <strong><a href=\"https:\/\/cm.maxient.com\/reportingform.php?SyracuseUniv&amp;layout_id=507\">Student Outreach and Support Release of Information Form.<\/a><\/strong><\/span><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As the hub for integrated student support, Student Outreach and Support helps students no matter the issue or challenge. If you are a student or are interested in supporting a student, case managers are a great resource if unsure where to start. How Student Case Managers Help If you are or know a student who&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1050","page","type-page","status-publish","hentry","featured-nav-header"],"acf":[],"_links":{"self":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages\/1050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/comments?post=1050"}],"version-history":[{"count":41,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages\/1050\/revisions"}],"predecessor-version":[{"id":1684,"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/pages\/1050\/revisions\/1684"}],"wp:attachment":[{"href":"https:\/\/experience.syracuse.edu\/student-outreach\/wp-json\/wp\/v2\/media?parent=1050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}