{"id":2605,"date":"2025-12-09T10:00:13","date_gmt":"2025-12-09T15:00:13","guid":{"rendered":"https:\/\/experience.syracuse.edu\/intercultural-collective\/?page_id=2605"},"modified":"2025-12-12T20:50:16","modified_gmt":"2025-12-13T01:50:16","slug":"pre-arrival-virtual-orientation","status":"publish","type":"page","link":"https:\/\/experience.syracuse.edu\/intercultural-collective\/center-for-international-services\/pre-arrival\/pre-arrival-virtual-orientation\/","title":{"rendered":"Pre-Arrival Virtual Orientation"},"content":{"rendered":"\n<p>Congratulations and welcome to the Orange community! From traveling to campus, arrival and settling in for the academic year, the Syracuse University Center for International Services is here to support you every step of the way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"_EjQ4acXJJ5Sq5NoPq-jxwAc_44\">Required Pre-Arrival Virtual Orientation: Go2Orientation<a href=\"https:\/\/www.go2orientation.com\/learn\/\"><\/a><a href=\"https:\/\/www.go2orientation.com\/learn\/\"><\/a><\/h2>\n\n\n\n<p>Supporting your smooth transition, this required virtual Orientation gives you early access to important resources, answers to common questions, and helpful tools to support your transition and success as a new international student.  If you have any questions, please&nbsp;<a href=\"mailto:international@syr.edu\">email the Center for International Services<\/a>\u202f\u202for call&nbsp;<a href=\"tel:+13154432457\">315.443.2457<\/a>.<\/p>\n\n\n<p>\n  \n<a href=\"http:\/\/www.college2success.com\/syracuseinternational\" class='button margin-bottom button-primary' style=\"display: inline-block\"  >\n  \n  Required Pre-Arrival Virtual Orientation\n  <\/a>\n\n\n  <\/p>\n\n<div role=\"region\" class=\"accordion\">\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            How do I access and complete the required Pre-Arrival Virtual Orientation (Go2Orientation)?            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <h2>Instructions<\/h2>\n<ol>\n<li>Log into the required <a href=\"http:\/\/www.college2success.com\/syracuseinternational\">Pre-Arrival Virtual Orientation (Go2Orientation) portal<\/a><span>\u00a0<\/span><span>with your Syracuse University email (@syr.edu) and password.<\/span><\/li>\n<li>From the portal homepage, under &#8220;Welcome Students!&#8221; select &#8220;International Orientation (Required).&#8221;<\/li>\n<li>Under the &#8220;Syracuse University International Orientation&#8221; and &#8220;Lessons&#8221; headers, complete each of the required sections by the deadline.<\/li>\n<li>When all requirements are complete, students will receive a portal confirmation in addition to a Certificate of Completion.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Who is required to complete the Pre-Arrival Virtual Orientation (Go2Orientation)?             <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>\u00a0All incoming new and transfer full-time undergraduate international students are required to complete the Pre-Arrival Virtual Orientation (Go2Orientation) by the deadline. Students within traditionally part-time and online degree programs are not required to complete this training.<\/span><\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            What is the deadline to complete the required Pre-Arrival Virtual Orientation (Go2Orientation)?            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>The Required Pre-Arrival Virtual Orientation (Go2Orientation) is due Monday, Jan. 5, 2026.<\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            No Action Taken            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>Failure to complete the required Pre-Arrival Virtual Orientation (Go2Orientation) <\/span><span>by the deadline may result in a Registration Hold, losing the ability to complete class registration until the training is complete.<\/span><\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            What will I need to complete the required Pre-Arrival Virtual Orientation (Go2Orientation)?             <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ul>\n<li>Internet access and a strong Internet connection, in addition to audio capabilities are required to complete the training.<\/li>\n<li>It is recommended to complete the virtual Orientation using a computer. The training may also be accessed using a mobile device.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n<hr>\n\n\n<h2 class=\"wp-block-heading\">Additional Support<a href=\"https:\/\/www.go2orientation.com\/learn\/\"><\/a><\/h2>\n\n\n<div role=\"region\" class=\"accordion\">\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Online Technical Support            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ul>\n<li><span>For technical support, please contact Innovative Educators (Go2Orientation) by emailing <a href=\"mailto:support@ieinfo.org\" target=\"_blank\" rel=\"noopener\">support@ieinfo.org<\/a>\u00a0or calling 303.955.0415.<\/span><\/li>\n<li><span><a href=\"https:\/\/its.syr.edu\/contact_its\/\">Contact Syracuse University Information Technology Services (ITS)\u00a0<\/a> for additional Syracuse University student support.<\/span><\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Request Accommodations            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>To request accommodations for a disability, please<\/span><span>\u00a0<\/span><a href=\"mailto:disabilityservices@syr.edu\">email the Center for Disability Resources<\/a><span>\u00a0<\/span><span>or call<\/span><span>\u00a0<\/span><a href=\"tel:+13154434498\">315.443.4498<\/a><span>.<\/span><\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Required Pre-Arrival Virtual Orientation (Go2Orientation) Questions            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>For additional information or questions, please <a href=\"mailto:international@syr.edu\">email the Center for International Services<\/a>\u202f\u202for call\u00a0<a href=\"tel:+13154432457\">315.443.2457<\/a>.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>Congratulations and welcome to the Orange community! From traveling to campus, arrival and settling in for the academic year, the Syracuse University Center for International Services is here to support you every step of the way. Required Pre-Arrival Virtual Orientation: Go2Orientation Supporting your smooth transition, this required virtual Orientation gives you early access to important&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":32,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2605","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/pages\/2605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/comments?post=2605"}],"version-history":[{"count":24,"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/pages\/2605\/revisions"}],"predecessor-version":[{"id":2640,"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/pages\/2605\/revisions\/2640"}],"up":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/pages\/32"}],"wp:attachment":[{"href":"https:\/\/experience.syracuse.edu\/intercultural-collective\/wp-json\/wp\/v2\/media?parent=2605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}