{"id":16,"date":"2025-01-31T15:41:59","date_gmt":"2025-01-31T15:41:59","guid":{"rendered":"https:\/\/experience-tst.syr.edu\/families\/?page_id=16"},"modified":"2025-05-15T14:44:02","modified_gmt":"2025-05-15T14:44:02","slug":"orange-family-connection","status":"publish","type":"page","link":"https:\/\/experience.syracuse.edu\/families\/orange-family-connection\/","title":{"rendered":"Orange Family Connection Portal"},"content":{"rendered":"\n<p>Being Orange extends beyond our physical campus. It reaches across the globe to each parent, guardian and family member who supports their student. Strengthening the bond between campus, students and families is the Orange Family Connection Portal.<\/p>\n\n\n<p>\n  \n<a href=\"https:\/\/syracuse.campusesp.com\/signin\" class='button margin-bottom button-secondary' style=\"display: inline-block\"  >\n  \n  Orange Family Connection Portal Login \n      <span class=\"icon-right\">\n      <i class=\"icon-chevron-right\"><\/i>\n    <\/span>\n  <\/a>\n\n\n  <\/p>\n\n\n<h2 class=\"wp-block-heading\">Highlights<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access important campus news and deadlines.<\/li>\n\n\n\n<li>Explore support services, resources and programs unique to your student\u2019s needs.<\/li>\n\n\n\n<li>Personalize your newsletters (e.g. content type, distribution schedule).<\/li>\n\n\n\n<li>Receive important announcements via email.<\/li>\n<\/ul>\n\n\n<hr>\n\n\n<h2 class=\"wp-block-heading\">Orange Family Connection Portal<\/h2>\n\n\n\n<p>All Syracuse University family members may access for free.<\/p>\n\n\n<div role=\"region\" class=\"accordion\">\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Accessing the Orange Family Connection Portal            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <h3>Account Pre-Population<\/h3>\n<p>Please note, some Syracuse University family members may receive an email notification sharing that they have been pre-populated into the Orange Family Connection Portal. If you have received this email notification and before account creation can be completed, please follow the provided email instructions. Pre-population into the portal still requires verification of account information and completion of the Welcome Survey.<\/p>\n<h3>Creating an Account<\/h3>\n<p>Please follow the instructions below if you did not receive an email notification sharing that you have been pre-populated into the Orange Family Connection Portal.<\/p>\n<ol>\n<li>Visit<span>\u00a0<\/span><a href=\"https:\/\/syracuse.campusesp.com\/signin\">The Orange Family Connection Portal login webpage<\/a>.<\/li>\n<li>Select \u201cSign Up\u201d and follow the prompts to create account login information.<\/li>\n<li>When prompted, customize the user experience by completing the Welcome Survey.<\/li>\n<li>Sent to the email address provided and upon completing the Welcome Survey, you will receive a confirmation email. Failure to complete the confirmation email will result in limited access to the portal, including but not limited to inability to make or view comments.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Selecting Orange Family Connection Portal Communities            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Orange Family Connection Portal Communities offer additional content personalization. Some communities may be pre-populated per Welcome Survey responses.<\/p>\n<ol>\n<li><a href=\"https:\/\/syracuse.campusesp.com\/signin\">Log into the Orange Family Connection Portal<\/a><span>\u00a0<\/span>with the self-selected email address and password.<\/li>\n<li>On the left, under &#8220;I&#8217;d like to&#8230;,&#8221; select &#8220;Discover Communities.&#8221;<\/li>\n<li>Under &#8220;Syracuse University Communities,&#8221; add your profile by selecting &#8220;join&#8221; and remove by selecting &#8220;leave.&#8221;<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Personalizing Orange Family Connection Portal Newsletters and Emails            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ol>\n<li><a href=\"https:\/\/syracuse.campusesp.com\/signin\">Log into the Orange Family Connection Portal<\/a><span>\u00a0<\/span>with the self-selected email address and password.<\/li>\n<li>At the top of the portal homepage, select the silhouette icon and then select &#8220;Edit Notification Preferences.&#8221;<\/li>\n<li>Under &#8220;My Notification Settings,&#8221; adjust communication messaging and frequency.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Accessing Important Orange Family Connection Portal News and Deadlines            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ol>\n<li><a href=\"https:\/\/syracuse.campusesp.com\/signin\">Log into the Orange Family Connection Portal<\/a><span>\u00a0<\/span>with the self-selected email address and password.<\/li>\n<li>At the top of the portal homepage, select the newspaper icon.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Accessing Orange Family Connection Portal Announcements            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ol>\n<li><a href=\"https:\/\/syracuse.campusesp.com\/signin\">Log into the Orange Family Connection Portal<\/a><span>\u00a0<\/span>with the self-selected email address and password.<\/li>\n<li>At the top of the portal homepage, select the bell icon.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Editing Orange Family Connection Portal User Profiles            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ol>\n<li><a href=\"https:\/\/syracuse.campusesp.com\/signin\">Log into the Orange Family Connection Portal<\/a><span>\u00a0<\/span>with the self-selected email address and password.<\/li>\n<li>At the top of the portal homepage, select the silhouette icon and then select &#8220;Edit My Profile.&#8221;<\/li>\n<li>Under &#8220;My Profile,&#8221; update account details.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Resetting Your Orange Family Connection Portal Password            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ol>\n<li>Visit<span>\u00a0<\/span><a href=\"https:\/\/syracuse.campusesp.com\/signin\">the Orange Family Connection Portal login webpage<\/a>.<\/li>\n<li>Select \u201cForgot password?\u201d and follow the prompts.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Community Guidelines for the Orange Family Connection            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <h3>Keep It Focused<\/h3>\n<p>Please keep your posts and comments related to Syracuse University, supporting college students, education, etc. Parent and Family Services reserves the right to edit or remove posts we do not feel are well-suited for our community.<\/p>\n<h3>Respect Your Student and Others<\/h3>\n<p>Please do not post a student\u2019s personal information, such as private messages, residence hall location, medical condition details, etc. Parent and Family Services will remove posts that contain personal information to protect the student.<\/p>\n<h3>Respect Each Other<\/h3>\n<p>We all come from different backgrounds and have different experiences and opinions. Treat others respectfully and do not belittle or criticize others. Posts or comments that contain disrespectful content will be removed. Additionally, any posts or comments that contain discriminatory language will be taken down or rejected immediately.<\/p>\n<h3>No Selling or Promoting<\/h3>\n<p>You are not permitted to sell, distribute or promote items or services for personal or business profit. We encourage you to provide recommendations, but Syracuse University or Parent and Family Services will not endorse businesses.<\/p>\n<h3>Moderator Rights<\/h3>\n<p>Parent and Family Services reserves the right to moderate all posts and comments, and remove or reject offensive, discriminatory, inaccurate or controversial content. We welcome members of our community to report content you believe should be removed for the safety of our Syracuse University community by<span>\u00a0<\/span><a href=\"mailto:family@syr.edu\">emailing Parent and Family Services<\/a>.<\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Orange Family Connection Portal Accommodations, Questions and Technical Support            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>For more information or to request accommodations, please\u00a0<\/span><a href=\"mailto:family@syr.edu\">email Parent and Family Services<\/a><span>\u00a0or call\u00a0<\/span><a href=\"tel:+13154431200\">315.443.1200<\/a>.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>Being Orange extends beyond our physical campus. It reaches across the globe to each parent, guardian and family member who supports their student. Strengthening the bond between campus, students and families is the Orange Family Connection Portal. Highlights Orange Family Connection Portal All Syracuse University family members may access for free.<\/p>\n","protected":false},"author":346,"featured_media":102,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16","page","type-page","status-publish","has-post-thumbnail","hentry","featured-nav-header"],"acf":[],"_links":{"self":[{"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/users\/346"}],"replies":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":5,"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":139,"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/pages\/16\/revisions\/139"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/media\/102"}],"wp:attachment":[{"href":"https:\/\/experience.syracuse.edu\/families\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}