Firsthand

Firsthand Log-in

Firsthand supports students in achieving their unique short and long-term professional development goals. For additional support, students are encouraged to schedule a career advising appointment with school and college career advisors or the Syracuse University Career Services team.


Firsthand Highlights

  • Free for students.
  • Industry insights, professional development content and events.
  • Mentoring matching and networking opportunities.

Using Firsthand

  1. Choose Mentee/Staff Sign-in to log into Firsthand with your Syracuse University email and password.
  2. Complete the prompted questions to access the dashboard and to begin matching with a mentor.

For New Mentors

  1. Choose Mentor Sign-in
  2. Choose No Account Yet? Register as a Mentor
  3. Provide an email and password of your choosing. If you are an alum who has access to their Syracuse email, it is recommended to utilize this email, but is not required.
    1. For more information on activating an Alumni Email Account, please see our internal Email (SUMail) support site.
  4. Complete the prompted questions to access the dashboard and to begin matching with a Mentee.

For Existing Mentors

  1. Choose Mentor Sign-in
  2. Log-in using the email and password of you chose when signing up.

Registering your staff account:

  1. Request an Admin (General or University-wide) or Program Manager (School or College specific) Staff account, please email careers@syr.edu.
  2. Once added, claim your Staff account by following the instructions found in the automated email sent to your Syracuse University email.

Log in to your Staff account:

  1. Choose Mentee/Staff Sign-in to login to Firsthand with your Syracuse University email and password.

Access your Admin Dashboard:

  1. Navigate to your name at top right corner and select Admin Dashboard from the drop-down menu.

For more support, visit our internal Systems answers page or email careers@syr.edu.

All Syracuse University students have access to Firsthand. However, to support a dedicated mentor matching experience to suit your needs, students should first meet with a school or college career advisor to discuss the best mentor matching resources to support their unique professional goals. 

To engage with Firsthand Mentor Matching

  1. Choose Mentee/Staff Sign-in to log into Firsthand with your Syracuse University email and password.
  2. Choose Mentors on the left navigation pane.

As Alumni join Firsthand and make themselves available to meet with you, this section will continually update based on the mentor matching settings provided by your School or College Career Center.

For more support on finding dedicated alumni to suit your mentor matching needs, please contact your School or College Career Center or email Central Career Services at careers@syr.edu.

  1. Log-in to Firsthand with your Syracuse University email and password.
  2. From the menu to the left of the dashboard select "The Library."
  3. Explore content topics surrounding exploring careers, getting a job, thriving at work, guidelines and more.

  1. Log-in to Firsthand with your Syracuse University email and password.
  2. From the menu to the left of the dashboard select "Careers."
  3. Dive into career and industry insights surrounding rankings, companies, practice areas, professions, internships and more.