{"id":613,"date":"2019-04-30T00:31:58","date_gmt":"2019-04-30T00:31:58","guid":{"rendered":"https:\/\/experience.syracuse.edu\/barnes-test\/?page_id=613"},"modified":"2025-10-28T11:36:13","modified_gmt":"2025-10-28T15:36:13","slug":"patient-portal","status":"publish","type":"page","link":"https:\/\/experience.syracuse.edu\/bewell\/about\/patient-portal\/","title":{"rendered":"Patient Portal"},"content":{"rendered":"<p>\n  \n<a href=\"https:\/\/myhealth.syr.edu\" class='button margin-bottom button-secondary' style=\"display: inline-block\"  >\n  \n  Patient Portal Log-In\n      <span class=\"icon-right\">\n      <i class=\"icon-chevron-right\"><\/i>\n    <\/span>\n  <\/a>\n\n\n  <\/p>\n\n\n<p>As a secure and confidential platform, the Patient Portal provides students the following highlights.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Schedule and access appointments.<\/li>\n\n\n\n<li>Securely communicate with the health and wellness team.<\/li>\n\n\n\n<li>Access and submit records.<\/li>\n<\/ul>\n\n\n<hr>\n\n\n<h2 class=\"wp-block-heading\">Using the Patient Portal<\/h2>\n\n\n\n<p>Only Syracuse University students have access to the Patient Portal.&nbsp; For questions or additional information, please <a href=\"mailto:\/\/barnescenter@syr.edu\">email the Barnes Center at The Arch<\/a> or call <a href=\"tel:3154438000\">315.443.8000<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/experience.syracuse.edu\/bewell\/patient-portal\/#communications-scheduling-and-requests\">Communications, Scheduling and Requests<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/bewell\/patient-portal\/#submitting-forms-and-waivers\">Submitting Forms and Waivers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/experience.syracuse.edu\/bewell\/patient-portal\/#accessing-records-and-checking-status\">Accessing Records and Checking Status<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> There are file limits when uploading files to the Patient Portal (e.g. immunization records). Please make sure of the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Images must be .gif, .png, .tiff, .jpg, or .jpeg files<\/li>\n\n\n\n<li>Documents must be .txt or .pdf files<\/li>\n\n\n\n<li>File must be smaller than 4 MB (scan in black and white if possible or at a setting of 150 DPI to achieve a smaller file)<\/li>\n\n\n\n<li>Be sure your file names do not include any special characters or spaces<\/li>\n\n\n\n<li>Keep the length of the file name short (e.g. 8 characters plus extension)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"communications-scheduling-and-requests\">Communications, Scheduling and Requests<\/h3>\n\n\n<div role=\"region\" class=\"accordion\">\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Health and Wellness Text Message Notifications            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Students are encouraged to enroll in to receive health and wellness text message notifications from the Barnes Center at The Arch. Highlights include appointment reminders, secure message notifications, important health and wellness updates, and more.<\/p>\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>From the main menu select \u201cForms,\u201d then scroll to locate the \u201cCommunications Preference Form.\u201d<\/li>\n<li>Please follow the directions on the form to complete enrollment.<\/li>\n<li>\n<div>At any time you may text *HELP* for additional assistance or *STOP* to cancel.<\/div>\n<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Arriving to Appointments: Required Health Care Mobile Check-in            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Mobile check-in is required prior to entering the Health Care waiting room.<\/p>\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Check-in on the<a href=\"https:\/\/suhsportal.syr.edu\/\"><span>\u00a0<\/span>Patient Portal<\/a>.<\/li>\n<li>Complete all forms.<\/li>\n<li>Verify insurance at the front desk.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Scheduling Appointment: Counseling            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>If you are experiencing a life-threatening emergency, call 911. For<span>\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/emergency\/#barnes-center-phone-support\">non-emergency 24-Hour Support<\/a><span>\u00a0<\/span>call<span>\u00a0<\/span><span>\u00a0<\/span><a href=\"tel:3154438000\">315.443.8000<\/a>.<\/p>\n<p><span>Please note, there is a\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/#health-care-billing\">No-Show Fee<\/a><span>.\u00a0\u00a0<\/span><\/p>\n<table>\n<thead>\n<tr class=\"row-1\">\n<th class=\"column-1\"><strong>Counseling Appointment Type<\/strong><\/th>\n<th class=\"column-2\"><strong>Options for Scheduling<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n<td class=\"column-1\">Initial Counseling Consultation Appointment<\/td>\n<td class=\"column-2\">Patient Portal, Call<span>\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a><\/td>\n<\/tr>\n<tr class=\"row-3\">\n<td class=\"column-1\">Same Day Counseling Consultation Appointment<\/td>\n<td class=\"column-2\">Patient Portal, Call<span>\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a><\/td>\n<\/tr>\n<tr class=\"row-4\">\n<td class=\"column-1\">Follow-up Counseling Appointments<\/td>\n<td class=\"column-2\">Call<span>\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a><\/td>\n<\/tr>\n<tr class=\"row-5\">\n<td class=\"column-1\">Psychiatry<\/td>\n<td class=\"column-2\">Call<span>\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Patient Portal Scheduling Instructions<\/h3>\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/?_gl=1*4c9j1y*_ga*MTQyNzI0MTUwNC4xNjc0ODU3NTcx*_ga_QT13NN6N9S*MTY3OTkzNTQ4NC4xNDkuMS4xNjc5OTM2NzA2LjUyLjAuMA..\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>From the main menu select &#8220;Appointments.&#8221;<\/li>\n<li>Select \u201cCounseling\u201d under \u201cSelect a reason for appointment.\u201d<\/li>\n<li>Complete the \u201cPlease provide a brief explanation for visit:\u201d section.<\/li>\n<li>Next select the specific visit type under the \u201cReason List.\u201d<\/li>\n<li>Under \u201cProvider\u201d select a preference or leave \u201cAll.\u201d<\/li>\n<li>If prompted with a \u201cSpecial Instructions\u201d message, please follow the guidelines. Failure to do so may result in not receiving an appointment.<\/li>\n<li>Select an appointment from the listed available dates, times and providers.<\/li>\n<li>An appointment confirmation email (@syr.edu) will be sent upon successful scheduling.<\/li>\n<\/ol>\n<h3>Frequently Asked Questions<\/h3>\n<ul>\n<li>No appointments available?<span>\u00a0<\/span><span>Call\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a>.<\/li>\n<li><span>Unable to find the type of appointment needed?\u00a0<\/span><span>Call\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a>.<\/li>\n<li>Want to learn about the team?<span>\u00a0<\/span><span>Visit the\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/about\/meet-the-staff\/\">Meet the Staff webpage<\/a><span>.<\/span><\/li>\n<li>When does online scheduling open? Monday-Saturday, starting at 7 a.m.<\/li>\n<li>How are same day appointments scheduled? First come, first served.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Scheduling Appointment: Health Care and Nutrition            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>If you are experiencing a life-threatening emergency, call 911. For<span>\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/emergency\/#barnes-center-phone-support\">non-emergency 24-Hour Support<\/a><span>\u00a0<\/span>call<span>\u00a0<\/span><span>\u00a0<\/span><a href=\"tel:3154438000\">315.443.8000<\/a>.<\/p>\n<h3>Patient Portal Scheduling Instructions<\/h3>\n<p><span>Please note, there is a\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/#health-care-billing\">No-Show Fee<\/a><span>.\u00a0\u00a0<\/span><\/p>\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/?_gl=1*4c9j1y*_ga*MTQyNzI0MTUwNC4xNjc0ODU3NTcx*_ga_QT13NN6N9S*MTY3OTkzNTQ4NC4xNDkuMS4xNjc5OTM2NzA2LjUyLjAuMA..\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>From the main menu select &#8220;Appointments.&#8221;<\/li>\n<li>Next complete &#8220;Search for next available appointments&#8221; and make a selection.<\/li>\n<li>Next select the specific visit type under \u201cReason.\u201d<\/li>\n<li>Under \u201cProvider\u201d select a preference or leave \u201cAll.\u201d<\/li>\n<li>If prompted with a \u201cSpecial Instructions\u201d message, please follow the guidelines. Failure to do so may result in not receiving an appointment.<\/li>\n<li>An appointment confirmation email (@syr.edu) will be sent upon successful scheduling.<\/li>\n<\/ol>\n<h3 id=\"s:frequently-asked-questions\">Frequently Asked Questions<\/h3>\n<ul>\n<li>No appointments available?<span>\u00a0<\/span><span>Call\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a>.<\/li>\n<li><span>Unable to find the type of appointment needed?\u00a0<\/span><span>Call\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a>.<\/li>\n<li>Want to learn about the team?<span>\u00a0<\/span><span>Visit the\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/about\/meet-the-staff\/\">Meet the Staff webpage<\/a><span>.<\/span><\/li>\n<li>When does online scheduling open? Monday-Friday, starting at 7 a.m.<\/li>\n<li>How are same day appointments scheduled? First come, first served.<\/li>\n<li>What same day appointments are available? &#8220;Sick Visit&#8221; appointment types only.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Scheduling an Appointment (COVID-19 Vaccine, Flu Clinic, HPV Vaccine)            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <h3>Schedule an Appointment<\/h3>\n<p>The below instructions apply for COVID-19 Vaccine, Flu Clinic and HPV Vaccine appointments.<\/p>\n<ol>\n<li>Log into the\u00a0<a href=\"https:\/\/suhsportal.syr.edu\/?_gl=1*rafv24*_ga*MTQyNzI0MTUwNC4xNjc0ODU3NTcx*_ga_QT13NN6N9S*MTY5ODM1NjA3Ni40MjUuMS4xNjk4MzU2MTA3LjI5LjAuMA..\">Patient Portal<\/a>\u00a0with your Syracuse University email and password.<\/li>\n<li>Select \u201cAppointments\u201d on the main menu.<\/li>\n<li>Then under &#8220;Select a Reason for appointment:&#8221; select what type of appointment is needed and then select &#8220;Submit.&#8221;<\/li>\n<li>Complete prompts<\/li>\n<li>Select your appointment day and time.<\/li>\n<li>Upon signing up, you will receive a confirmation to your Syracuse University email (@syr.edu) with appointment details and needed forms.<\/li>\n<\/ol>\n<h3 id=\"s:insurance-and-billing\">Instructions, Insurance and Billing<span class=\"anchor\" aria-hidden=\"true\"><\/span><\/h3>\n<ul>\n<li>The COVID-19 Vaccine will be billed to insurance. Most insurance companies cover the cost in full.\u00a0 If you have any concerns about vaccine coverage, please contact the<span>\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/pharmacy\/\">Barnes Center at The Arch Pharmacy<\/a>.\u00a0 Please know, ability to pay is not a barrier to service.<\/li>\n<li>Flu Vaccine and Clinic:\n<ul>\n<li><strong>IMPORTANT<\/strong>: Please bring your pharmacy benefit card and health insurance card with you to your appointment.<\/li>\n<li>The flu shot will be billed to your insurance. Most insurance companies cover the cost of a flu shot in full. Students who have a copay or medical charge applied will be billed accordingly to their Bursar account. Please know, ability to pay is not a barrier to service.<\/li>\n<li>If you are actively enrolled in the<span>\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/insurance\/\">Syracuse University Student Health Insurance Plan<\/a>, you do not need to bring your insurance information and your flu shot is covered in full by the plan.<\/li>\n<li>If you have questions about your coverage or costs, please contact your pharmacy benefit insurance provider.<\/li>\n<\/ul>\n<\/li>\n<li>HPV Vaccine: <span>Please note, there is a\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/#health-care-billing\">No-Show Fee<\/a><span>.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Appointments: View Upcoming Appointment Details            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Students may either call<span>\u00a0<\/span><span>\u00a0<\/span><a href=\"tel:3154438000\">315.443.8000<\/a>\u00a0or use the Patient Portal instructions below.<\/p>\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/?_gl=1*4c9j1y*_ga*MTQyNzI0MTUwNC4xNjc0ODU3NTcx*_ga_QT13NN6N9S*MTY3OTkzNTQ4NC4xNDkuMS4xNjc5OTM2NzA2LjUyLjAuMA..\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Explore upcoming appointment details from the homepage, under \u201cUpcoming Appointments.\u201d<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Appointments: Cancel an Upcoming Appointment            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Students may either call<span>\u00a0<\/span><span>\u00a0<\/span><a href=\"tel:3154438000\">315.443.8000<\/a>\u00a0or use the Patient Portal instructions below.<\/p>\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/?_gl=1*4c9j1y*_ga*MTQyNzI0MTUwNC4xNjc0ODU3NTcx*_ga_QT13NN6N9S*MTY3OTkzNTQ4NC4xNDkuMS4xNjc5OTM2NzA2LjUyLjAuMA..\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Explore upcoming appointment details from the homepage, under \u201cUpcoming Appointments.\u201d<\/li>\n<li>Select the \u201cCancel\u201d button at the bottom of the desired appointment.<\/li>\n<\/ol>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Request: Prescriptions (Refilling, Requesting)            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <h3><span>Refilling a Prescription<\/span><\/h3>\n<div class=\"sp-collapse spcollapse show\" id=\"collapse113216\" data-parent=\"#sp-ea-1132\">\n<div class=\"ea-body\">\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select &#8220;Forms&#8221; from the main menu.<\/li>\n<li>Complete the form under \u201cPharmacy.\u201d<\/li>\n<\/ol>\n<h3 id=\"s:requesting-a-prescription-transfer\">Requesting a Prescription Transfer<span class=\"anchor\" aria-hidden=\"true\"><\/span><\/h3>\n<ol>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>\u00a0Select &#8220;Forms&#8221; from the main menu.<\/li>\n<li>\u00a0Scroll down to Pharmacy and fill out the form for \u201cSUHS Pharmacy Refill\/Transfer Request Form.\u201d<\/li>\n<\/ol>\n<\/div>\n<\/div>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Health Care Provider Communications to Students            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>Using the Patient Portal, students may receive messages from health care providers containing next step instructions. To access messages from health care providers,\u00a0<\/span><a href=\"https:\/\/suhsportal.syr.edu\/\">log into the Patient Portal<\/a><span>\u00a0<\/span><span>with your Syracuse University email and password. Then select &#8220;Messages&#8221; from the main menu.<\/span><\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Microsoft\u2019s Multi-Factor Authentication (MFA)            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>As of Monday, Sept. 27, 2021, the Patient Portal added Microsoft\u2019s Multi-Factor Authentication (MFA) to the login process. This is the same multi-factor authentication you already use to access SUMail, and that you use to access MySlice as of Sunday, Sept. 26, 2021. For additional details regarding configuring and using MFA, please refer to\u00a0<\/span><a href=\"https:\/\/answers.syr.edu\/x\/2AAeAw\">Microsoft Two-Factor Authentication<\/a><span>\u00a0in Answers.<\/span><\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"submitting-forms-and-waivers\">Submitting Forms and Waivers<\/h3>\n\n\n<div role=\"region\" class=\"accordion\">\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Additional Immunization Requirement Information            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>Visit the\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/immunizations\/#immunization-requirements\">Immunizations webpage<\/a><span>\u00a0to learn more.<\/span><\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Document Processing Times            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>Please note, processing may take up to three business days or longer in high volume times.<\/span><\/p>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Immunization Records            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>In accordance with<span>\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/immunizations\/#immunization-requirements\">New York State law<\/a>, the following vaccination records must be submitted. If you choose not to obtain the Meningococcal meningitis\u00a0 immunization, please complete the Meningitis Waiver Form in the Patient Portal. Please note, if you are under the age of 18, a parent or guardian must complete the Minor Consent Form.<\/p>\n<ul>\n<li>Two Measles, Mumps and Rubella (MMR) vaccinations received after your first birthday, or proof of immunity.<\/li>\n<li>Meningococcal meningitis vaccination within the last five years and after the age of 16.<\/li>\n<\/ul>\n<p>You may obtain these records by contacting your high school or primary care physician. Your health care provider may complete this form if they do not have a copy of your immunization records. If you have any questions about your vaccination records, please contact your primary care physician. By appointment only,\u00a0<a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/\">Barnes Center at The Arch Health Care<\/a>\u00a0is available to assist you in obtaining the appropriate vaccinations if you have not been vaccinated or do not have documentation of your vaccinations.<\/p>\n<h2 id=\"s:patient-portal-upload-instructions-3\">Patient Portal Upload Instructions<span class=\"anchor\" aria-hidden=\"true\"><\/span><\/h2>\n<p>Please note, processing may take up to three business days or longer in high volume times. It is required that document(s) be an official record and include: student&#8217;s full name, date of birth, vaccine type and date of vaccine. Failure to provide required documents may result in delays.<\/p>\n<ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. Select the pencil icon when using a mobile device.<\/li>\n<li>Begin the process by selecting the form and then following the prompts to complete.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Tuberculosis (TB) Screening            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>All students are required to complete the TB Screening. You (and for those under age 18, your parent or guardian) must complete in full. Please read each question carefully.<\/p>\n<ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. Select the pencil icon when using a mobile device.<\/li>\n<li>Begin the process by selecting the form and then following the prompts to complete.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Medical or Religious Exemption Waiver            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Please note, processing may take up to three business days or longer in high volume times.<\/p>\n<ul>\n<li>Log into the<span>\u00a0<\/span><a href=\"https:\/\/suhsportal.syr.edu\/?_gl=1*1g2kdq3*_ga*MTg2ODA0NDkwOC4xNjYxMzYxMDY4*_ga_QT13NN6N9S*MTY2NDkwOTc0NC4xMTIuMS4xNjY0OTEzNTIxLjQ0LjAuMA..\">Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. Select the pencil icon when using a mobile device.<\/li>\n<li>Select the \u201cMedical-Religious Waiver\u201d form to print the waiver and complete, including:\n<ul>\n<li>a doctor&#8217;s note sharing supporting details or,<\/li>\n<li>a personal student-written and signed statement if 18 years of age or older (if under, written by parent\/guardian) outlining the reason the vaccine(s) conflict with sincerely held religious beliefs.<\/li>\n<\/ul>\n<\/li>\n<li>Once all are complete (e.g. waiver, doctor&#8217;s note, personal statement), select \u201cUpload&#8221; from the main menu and then select \u201cMedical or Religious Waiver Form&#8221; to complete.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Meningitis Waiver Form            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. Select the pencil icon when using a mobile device.<\/li>\n<li>Begin the process by selecting the form and then following the prompts to complete.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Minor Consent and Waiver            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>This form must be completed by a parent or guardian if you will not be 18 years of age by the time you begin classes. Please print this form and complete it in full. Once you have completed the form, you will need to upload it to the Patient Portal.<\/p>\n<ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. Select the pencil icon when using a mobile device.<\/li>\n<li>Begin the process by selecting the form and then following the prompts to complete.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Health History            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Check all medical conditions that you have had in the past or currently have. Students must fill out this part in full, for minors this is required by their parent or guardian. This form will provide information needed to best treat you, should you visit. Please remember that your health information is strictly confidential and cannot be shared with any other part of the University.<\/p>\n<ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. Select the pencil icon when using a mobile device.<\/li>\n<li>Begin the process by selecting the form and then follow the instructions to complete.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Identification and Authorization            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>This form gives the Barnes Center at The Arch staff permission to treat you at our clinics along with providing us an emergency contact. To sign, use\u00a0a touch screen or the mouse on your computer.<\/p>\n<ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. Select the pencil icon when using a mobile device.<\/li>\n<li>Begin the process by selecting the form and then following the prompts to complete.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Submit: Virtual Authorization for the Release of Records (Counseling and Health Care) Form            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><strong>Please Note:<\/strong><span>\u00a0<\/span>Individual forms must be completed for both Counseling and Health Care. Please indicate whether the records are for Health Care or Counseling when completing the form. Individuals completing the form determine if all or only certain records are released.\u00a0 Records are not sent by email. This form is only available to students with a Patient Portal account. If you do not have a Patient Portal account or wish to not complete the form via the Patient Portal, please<span>\u00a0<\/span><a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/#health-care-billing\">visit the Health Care webpage<\/a><span>\u00a0<\/span>for additional instructions. For questions or concerns, please call the Barnes Center at The Arch Medical Records Office at<span>\u00a0<\/span><a href=\"tel:+13154438000\">315.443.8000<\/a>.<\/p>\n<ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select \u201cForms\u201d from the main menu. (Select the pencil icon when using a mobile device.)<\/li>\n<li>Next scroll to\u00a0 the &#8220;Student Forms&#8221; section and select &#8220;Syracuse University Authorization Release of Records.&#8221;<\/li>\n<li>Enter needed information and follow prompts to complete the form.<\/li>\n<li>Following submission the Barnes Center at The Arch staff reviews the completed form.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"accessing-records-and-checking-status\">Accessing Records and Checking Status<\/h3>\n\n\n<div role=\"region\" class=\"accordion\">\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Checking: Patient Portal Submission Status\/Completion            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ul>\n<li>Log into the<span>\u00a0<\/span><a href=\"https:\/\/maestro.syr.edu\/trk\/click?ref=zvu694kig_1-4eb5x381e2x0jlmaser%40syr.edu&amp;\">Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>From the main menu select &#8220;Immunizations.&#8221;<\/li>\n<li>The \u201cEntered Immunizations\u201d and\u00a0 &#8220;View Missing Immunizations&#8221; buttons will display the current state of compliance.<\/li>\n<\/ul>\n<h3>Overall Status Definitions<\/h3>\n<ul>\n<li>Verified: No action needed and currently compliant with all requirements.<\/li>\n<li>Compliant: Entered dates suggest compliance with requirements but documents are not yet verified. Document review may require three to five business days to complete. If further action is required, an email (@syr.edu) will be sent including additional needed actions.<\/li>\n<li>Not Compliant: Pending or incorrect information. An email (@syr.edu) will be sent including additional needed actions.<\/li>\n<li>No Data: No information or not enough information to determine compliance<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Access: Medical Records            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>In the main menu select \u201cImmunizations&#8221; then review the &#8220;Entered Immunizations&#8221; section.<\/li>\n<li>You may print Immunization Records by selecting \u201cPrint.\u201d<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Access: Charge Details and\/or Itemized Receipts            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p>Students may access charge details and\/or retrieve an itemized receipt through the following actions.<\/p>\n<ul>\n<li><a href=\"https:\/\/suhsportal.syr.edu\/\">Log into the Patient Portal<\/a><span>\u00a0<\/span>with your Syracuse University email and password.<\/li>\n<li>Select &#8220;Statements&#8221; from the main menu.<\/li>\n<li>For questions, contact Barnes Center at The Arch Medical Records by calling<span>\u00a0<\/span><a href=\"tel:3154432667\">315.443.2667<\/a>.<\/li>\n<\/ul>\n      <\/div>\n    <\/div>\n      <div class=\"accordion-item border border-gray-light\">\n      <div class=\"accordion-header-text\">\n        <h3 class=\"margin-bottom-0\">\n          <button class=\"accordion-header full-width background-gray-light-30 border-0 margin-0 padding-top-2 padding-bottom-2 padding-left-3 padding-right-3\" aria-expanded=\"false\">\n            Access: Preferred Name and Personal Pronouns            <div class='accordion-toggle icon-right' class=''>\n              <i class='icon-chevron-right'><\/i>\n            <\/div>\n          <\/button>\n        <\/h3>\n      <\/div>\n      <div class='accordion-content'>\n        <p><span>Syracuse University students have the opportunity to update their personal information, such as their preferred name and personal pronouns, within\u00a0<\/span><a href=\"https:\/\/myslice.ps.syr.edu\/\">MySlice<\/a><span>. Explore detailed instructions on the\u00a0<a href=\"https:\/\/experience.syracuse.edu\/bewell\/primary-health-care\/gender-affirming-health-and-wellness\/\">Gender Affirming Health and Wellness webpage<\/a>.\u00a0<\/span><\/p>\n      <\/div>\n    <\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"<p>As a secure and confidential platform, the Patient Portal provides students the following highlights. Using the Patient Portal Only Syracuse University students have access to the Patient Portal.&nbsp; For questions or additional information, please email the Barnes Center at The Arch or call 315.443.8000. Note: There are file limits when uploading files to the Patient&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":601,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-613","page","type-page","status-publish","hentry","featured-nav-header"],"acf":[],"_links":{"self":[{"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/pages\/613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/comments?post=613"}],"version-history":[{"count":68,"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/pages\/613\/revisions"}],"predecessor-version":[{"id":16149,"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/pages\/613\/revisions\/16149"}],"up":[{"embeddable":true,"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/pages\/601"}],"wp:attachment":[{"href":"https:\/\/experience.syracuse.edu\/bewell\/wp-json\/wp\/v2\/media?parent=613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}